Rachel Chandler
Panera Bread
Vineland,NJ
10
years of professional experience
Detail-oriented professional with expertise in team leadership and customer focus. Proven track record in operational efficiency and conflict resolution, contributing to enhanced team performance and customer satisfaction.
Work History
Team Lead
2 Years 11 Months- Oversaw daily operations to ensure high-quality customer service and food safety standards.
- Mentored and trained team members on efficient workflow practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling to maintain adequate staffing levels during peak hours.
Shift Supervisor
3 Years 1 Month- Supervised daily operations, ensuring adherence to quality and service standards.
- Implemented scheduling strategies, improving labor efficiency during peak hours.
- Enhanced customer satisfaction by addressing concerns and resolving issues promptly.
- Enforced health and safety regulations, maintaining compliance across all operational areas.
- Oversaw cash handling procedures to ensure accuracy in financial transactions.
Team Lead
3 Years 9 Months- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members to enhance service efficiency and customer satisfaction.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
Education
GED
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Timeline
Team Lead
Panera Bread
09.2023 - CurrentRead More
Shift Supervisor
Panera Bread
07.2020 - 08.2023Read More
Team Lead
Panera Bread
10.2016 - 07.2020Read More
Ged Testing Services
GED
Read More