Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Rachel Clark

Wilmington,NC

Summary

Skilled mental health professional with significant experience in patient care and therapeutic support. Strong focus on team collaboration, adaptability, and achieving clinical results. Proficient in crisis intervention, patient monitoring, and therapeutic activities. Known for empathetic communication, reliability, and ability to thrive in dynamic healthcare environments.

Overview

10
10
years of professional experience

Work History

Psychiatric Technician

Novant Health
09.2024 - 05.2025
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs.
  • Facilitated psychoeducational groups and activities to supply patients with coping mechanisms and other mental health resources.

Bookseller

Barnes & Noble
09.2018 - 05.2024
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with locating books and other materials in store.
  • Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.

Sales Associate

Bath & Body Works
11.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.

Sales Associate

Party City
09.2015 - 07.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.

Education

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC
05.2024

Skills

  • De-escalation techniques
  • Vital signs documentation
  • Emergency response
  • Behavior monitoring
  • Mental health support
  • Direct patient care
  • Patient rapport
  • Professional boundaries
  • Group therapy facilitation
  • Active listening
  • Strong communication
  • Problem-solving
  • Interpersonal skills

Education

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Timeline

Psychiatric Technician

Novant Health
09.2024 - 05.2025

Bookseller

Barnes & Noble
09.2018 - 05.2024

Sales Associate

Bath & Body Works
11.2017 - 01.2018

Sales Associate

Party City
09.2015 - 07.2016

Bachelor of Arts - Psychology

University of North Carolina At Wilmington

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