Rachel Craft
Jacksonville,NC
Summary
Dynamic and results-oriented professional with a proven track record of academic and workplace excellence, including significant achievements at the University of West Florida. Skilled in Microsoft Excel and characterized by a strong work ethic and a positive demeanor. Demonstrated expertise in hospitality service, with a history of enhancing customer and employer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Reef Burger
Destin, FL
08.2020 - 09.2024
- Provided excellent customer service to ensure satisfaction to a high volume of daily guests.
- Checked and delivered food orders promptly and courteously.
- Accurately recorded orders on a cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation per health department regulations and followed health safety guidelines when preparing and serving food products.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies and stocked service areas during slow periods.
- Trained new employees on all restaurant procedures.
- Responded to ad hoc cleaning duties at the end of the shift.
Student
University of West Florida
Pensacola, FL
08.2020 - 05.2024
- Achieved academic honors and awards, recognizing exceptional performance.
- Commuted three hours per day from Fort Walton Beach to Pensacola, and back, for the entire enrollment period.
- Gained vast science lab experience throughout all four years.
- Provided guidance and support to fellow students on academic issues.
- Advised classmates on course selection based on individual needs and personal experience.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Served as a mentor for incoming freshman students.
- Completed coursework in a broad range of subjects within my degree, developing a well-rounded education.
- Prepared and delivered presentations on subject-specific topics.
- Cultivated study groups to enhance learning and support peers.
- Met regularly with academic advisors to ensure progress toward educational goals.
- Engaged in continuous learning through summer courses and enrichment programs.
- Provided peer tutoring, sharing expertise, and facilitating others' academic success.
- Set specific goals for projects to measure progress and evaluate end results.
Food Truck Operator
Sunset Bowls
Fort Walton Beach, FL
10.2020 - 07.2021
- Set up and broke down food truck station and maintained an organized and sanitary work environment, per health regulations.
- Prepared meals according to customer orders and established recipes, using fresh ingredients.
- Oversaw food preparation, production and presentation according to quality standards.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Assisted in loading and unloading equipment into the food truck when necessary.
- Managed daily operations and performed maintenance checks on the food truck regularly.
- Juggled high volume of orders while making sure every customer received food as ordered.
- Resolved customer complaints promptly and professionally to maintain a positive brand image.
Student
Northwest Florida State College
Niceville, FL
08.2018 - 05.2020
- Achieved academic honors and awards, recognizing exceptional performance.
- Mastered various software tools and platforms for online learning and assignments.
- Developed proficiency in academic writing, including essays and research papers.
- Prepared and delivered presentations on subject-specific topics.
- Adapted to diverse learning environments, including remote and in-person settings.
- Participated actively in group projects, contributing to successful outcomes.
- Completed assigned readings and homework, enhancing understanding of subject matter.
- Managed time effectively to balance academic, extracurricular, and personal responsibilities.
- Conducted research using academic journals and online databases for various papers.
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
- Engaged in continuous learning through summer courses and enrichment programs.
- Provided feedback to professors regarding their teaching methods.
Hostess/Busser
Lulus
Destin, FL
06.2018 - 07.2019
- Greeted guests warmly upon arrival, seating them promptly in the assigned dining area.
- Verified and managed all reservations and wait times with guests.
- Helped maintain a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded guest information into the reservation system.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate turnover.
- Performed cleaning duties, such as wiping down tables, sweeping floors, and taking out the garbage.
- Assisted servers in bussing all dishware from tables.
Education
Bachelor of Science - Biomedical Sciences
The University of West Florida
Pensacola, FL05-2024
Skills
- Strong work ethic
- Positive and professional demeanor, and appearance
- Sales techniques experience
- Hospitality service expertise
- Proficient in Microsoft Excel
- Quick and highly moldable learner
Accomplishments
- Dean's List
- President's List
- Phi Theta Kappa
- National Honor Society
Affiliations
- Studying
- Tutoring
References
References available upon request.
Timeline
Food Truck Operator
Sunset Bowls
10.2020 - 07.2021
Server
Reef Burger
08.2020 - 09.2024
Student
University of West Florida
08.2020 - 05.2024
Student
Northwest Florida State College
08.2018 - 05.2020
Hostess/Busser
Lulus
06.2018 - 07.2019
Bachelor of Science - Biomedical Sciences
The University of West Florida
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