Rachel Crogan
Columbus
Summary
Detail-oriented professional with strong communication and multitasking skills. Proactive and tenacious in any role, with remarkable ability to deliver effective results and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Simmons Rehab and Wellness
Dublin, OH
08.2020 - 05.2024
- Seamlessly coordinated all front desk operations, including client check-in and check-out, scheduling, payment, and chart preparation.
- Engaged in lives of clients, displaying personability and warmth while maintaining professionalism.
- Provided excellent customer service, giving genuine concern to each inquiry or issue immediately.
- Maintained a clean and pleasant atmosphere through organization and a detail-oriented eye.
- Asked questions after first making my own attempt to find a solution; welcomed feedback to improve my efficiency within my role.
Front Desk Receptionist
Penzone Salon And Spas
Columbus, OH
01.2023 - 08.2023
- Welcomed clients enthusiastically and engaged in the lives of individuals with attentiveness and sincerity.
- Ensured smooth check-in and check-out processes, quickly learning and mastering company computer system.
- Delivered exceptional customer service, calmly addressing each question or concern with promptness and thoroughness.
- Proactively sought out tasks to improve experience of clients or simplify responsibilities of stylists.
- Consistently stayed one step ahead with housekeeping tasks such as laundry, cleaning, and organization.
- Paid close attention to small details that collectively contribute to overall service quality and atmosphere.
Intern
Central Ohio Primary Care
Columbus, OH
06.2025 - 08.2025
- Assisted in gathering patient intake information such as dietary habits, medications, goals, and other relevant topics.
- Offered tailored advice regarding nutrition and diabetes under the supervision of a licensed registered dietician.
- Adapted to the personal needs and goals of each patient, using discernment in how to approach each individual.
- Creatively designed infographics of recipes that catered to a select audience.
- Asked supervisors questions and requested constructive criticism to amplify my understanding and experience in the field.
Private Nanny
Various
Columbus, OH
05.2019 - 05.2026
- Instituted a safe and healthy environment for each child depending on their individual needs and personalities.
- Balanced attentive care of young children with household management including cooking, cleaning, and transporting children.
- Communicated clearly and effectively with parents, and maintained strong relationships and trust with parents.
- Efficiently multitasked, managing the schedules of three to four children at a time.
- Looked for ways to simplify the lives and responsibilities of parents around the house or with their children.
Education
Bachelor of Science - Human Nutrition
The Ohio State University
Columbus, OH12.2025
Skills
- Detail-oriented
- Quickly trainable
- Adaptable and resilient
- Eager to excel
Timeline
Intern
Central Ohio Primary Care
06.2025 - 08.2025
Front Desk Receptionist
Penzone Salon And Spas
01.2023 - 08.2023
Front Desk Receptionist
Simmons Rehab and Wellness
08.2020 - 05.2024
Private Nanny
Various
05.2019 - 05.2026
Bachelor of Science - Human Nutrition
The Ohio State University