Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Cross

Philippi

Summary

Reliable Patient Care Manager with experience in coordinating and overseeing patient care in a home health setting. Strengths include strong leadership, communication skills, and ability to implement effective patient care strategies. Previous responsibilities involved managing nursing staff, improving operational efficiency, and maintaining high standards for patient safety and service quality. Noted for fostering positive relationships between medical staff, patients, and families while ensuring adherence to all relevant healthcare regulations and policies.

Overview

5
5
years of professional experience

Work History

Patient Care Manager

Preston Memorial Home Care
Kingwood
11.2023 - Current
  • Developed, implemented, and regularly reviewed personalized care plans in collaboration with healthcare providers.
  • Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Managed patient care plans to ensure quality of care and compliance with regulations.
  • Explained policies, procedures and services to patients.
  • Evaluated staffing patterns against current census data to ensure adequate coverage at all times.

Registered Nurse

Personal Touch Home Health Care
Morgantown
06.2022 - 11.2023
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Developed educational materials for use in teaching sessions with patients or their families.

Registered Nurse

Preston Memorial Home Care
Kingwood
09.2020 - 06.2022
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Monitored and managed various treatment and care interventions.
  • Provided patient care and education to patients with chronic illnesses.
  • Monitored vital signs, administered injections, and provided assistance and education on wound care, and other skills.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.

Education

Associate Degree in Nursing -

Davis And Elkins College
Elkins, WV
05-2020

Skills

  • Care plan development
  • Patient assessment
  • Regulatory compliance
  • Patient education
  • Team collaboration
  • Quality assurance
  • Care coordination

Timeline

Patient Care Manager

Preston Memorial Home Care
11.2023 - Current

Registered Nurse

Personal Touch Home Health Care
06.2022 - 11.2023

Registered Nurse

Preston Memorial Home Care
09.2020 - 06.2022

Associate Degree in Nursing -

Davis And Elkins College
Rachel Cross