Professional with a strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes. In the process of receiving my LAC after completing my graduate program and passing the NCE.
Overview
6
6
years of professional experience
Work History
Case Manager
Helping Hand Behavioral Health, Clayton
06.2023 - Current
Maintain a caseload of 15-25 clients, sometimes more based on weekly coverage for other case managers in cases of absences.
Planned and facilitated groups that provide therapeutically valuable information and exercises in areas such as reality orientation, psychoeducation, social skills, and life skills.
Creating and implementing treatment plans, performing assessments, developing interventions, and collecting urine drug screens for individuals struggling with, or having a history of substance use.
Creating and implementing treatment plans, performing assessments, developing interventions, goal setting, and motivational interviewing.
Coordinated with outside agencies such as Social Security, medical offices, hospitals, outreach services, probation offices, DDD and Acenda ICMS.
Provided safe, effective, and timely services to adult (18+) clients with diagnosed mental illness from a plethora of diverse demographics.
Use of appropriate judgment in crisis situations and ability to deescalate potential crises with APC clients by utilizing critical thinking skills and knowledge of crisis prevention and intervention strategies
Graduate Intern Counselor
You First Integrative Wellness
09.2024 - 04.2025
Collaborated with faculty members to identify at-risk clients and develop targeted intervention strategies.
Established a safe and inclusive environment within the counseling office, fostering open communication between clients and staff members.
Utilized evidence-based practices in therapy sessions to effectively address common mental health issues among adult, adolescent, and child aged populations.
Participated in ongoing professional development opportunities to stay current on best practices within the field of graduate-level counseling and better serve the diverse needs of the client populations.
Maintained detailed records of all counseling interactions, adhering to confidentiality standards while supporting data-driven decision-making processes.
Conducted individual and group counseling sessions to address clients' personal, social, and emotional needs.
Conducted intake interviews and documented all pertinent details.
Maintained current clinical documentation and thorough case files using Theranest EMR software.
Nanny
Private Nanny, Galloway
09.2019 - 06.2023
Functioned as a primary caregiver for up to 3 children
Upheld standards set forth by parents in regard to safety, house rules, and discipline
Created and enforced creative and educational activities to advance the children's educational and social skills
Handled all meals and daily activities (transportation, coordinating schooling and helping with homework)
Daycare Employee
Bambi, Mullica Hill
05.2019 - 08.2019
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Had a maximum classroom of 12 children under my supervision.
Supervised and taught children under the age of three.
Education
Master of Arts - Clinical Mental Health Counseling
Rowan University
Glassboro, NJ
06.2025
Bachelors of Art - Psychology
Stockton University
05.2023
High School Diploma - undefined
Kingsway Regional High School
06.2019
Skills
Certified in CPR/First Aid, Foundations in Behavioral Health, Health and Safety Management, and SERVSafe
Able to work well in a team-based environment
Proficient in frameworks (PC, Microsoft, Google, Teams)
Creating and coordinating large-scale events that provide appropriate entertainment value to a large-scale group of people (120 individuals)
Effective and professional communication and documentation styles
Case management
Client advocacy
Community resources
Timeline
Graduate Intern Counselor
You First Integrative Wellness
09.2024 - 04.2025
Case Manager
Helping Hand Behavioral Health, Clayton
06.2023 - Current
Nanny
Private Nanny, Galloway
09.2019 - 06.2023
Daycare Employee
Bambi, Mullica Hill
05.2019 - 08.2019
Bachelors of Art - Psychology
Stockton University
High School Diploma - undefined
Kingsway Regional High School
Master of Arts - Clinical Mental Health Counseling