Rachel Denesha
Palm Coast,FL
Summary
Motivated professional seeking to reenter the workforce after a four-year hiatus. Eager to leverage my skills and experience in a full-time role.
Overview
13
13
years of professional experience
Work History
Homemaker
Denesha Family Household
Palm Coast, FL
01.2023 - Current
- Managed daily household schedules and organized family activities efficiently.
- Prepared nutritious meals while accommodating dietary preferences and restrictions.
- Maintained cleanliness and organization throughout the home, ensuring a welcoming environment.
- Coordinated family events, including celebrations and gatherings, with detailed planning.
- Handled budgeting for household expenses and managed grocery shopping effectively.
- Assisted children with homework assignments at home.
- Created a secure play environment for children's activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided care by dressing children and changing diapers when necessary.
Regional Service Representative
Safelite Auto Glass
Orlando, Florida
05.2021 - 11.2021
- Managing client accounts and providing personalized service, resulting in a 20% increase in customer satisfaction ratings.
- Providing solutions to customer concerns
- Assisted customers with glass repair and replacement inquiries.
- Scheduling and rescheduling customers
- Invoicing work orders
- Answer calls at a call center
Front Desk Receptionist
Magical Smiles Pediatric Dentistry
Lake Mary, Florida
05.2021 - 11.2021
- Greeting and assisting visitors in a professional and friendly manner, directing them to appropriate personnel or departments.
- Answered phone calls, took messages, and scheduled or rescheduled appointments to ensure efficient patient flow.
- Managed incoming calls, transferred to designated individuals, and took messages to streamline communication within the office.
- Scheduling appointments and meetings, coordinating with staff to ensure efficient use of time and resources.
- Ensure patients' insurance is active and accepted at our office, and covers treatment they are scheduled for.
- Uploaded documents to patient profiles and sent bill statements, enhancing patient record accuracy and communication.
- Maintained organized and tidy front desk area, handling administrative tasks such as filing, faxing, and photocopying.
- Maintained cleanliness and organization of employee break room, ensuring it was stocked with necessary supplies.
Front Desk Receptionist
Vargas Gonzalez Hevia Baldwin
Winter Park, Florida
05.2019 - 11.2020
- Greeting and assisting visitors and guests in a professional and friendly manner, enhancing overall customer satisfaction
- Managing incoming calls and directing them to appropriate staff members, optimizing communication flow within the organization
- Answered phone calls and took messages, ensuring timely communication and follow-up
- Scheduling appointments and maintaining calendars for multiple team members, ensuring efficient coordination of meetings and events
- Handled administrative tasks including filing, data entry, and organizing office supplies, maintaining an organized and productive work environment
- Sorted and sent out mail, facilitating efficient information flow within the organization
- Facilitated document management by uploading files to the company's designated site.
- Sending out welcome letters and complaint letters to clients
Stylist
David's Bridal
Altamonte Springs, Florida
08.2018 - 05.2019
- Assisted brides, bridesmaids, mother of the bride/groom, and clients for special occasions in selecting ideal dresses and accessories, enhancing their overall experience.
- Demonstrated while demonstrating exceptional creativity and attention to detail in executing hair and makeup designs for clients, resulting in a 20% increase in repeat business.
- Established strong client relationships through exceptional customer service and active listening, fostering loyalty and repeat visits.
- Collaborated with photographers and fashion designers to create unique and on-trend looks for editorial shoots and runway shows.
- Organized and maintained visually appealing sales floor, ensuring optimal presentation of merchandise to attract customers.
Paraprofessional
University High School
Orange City, Florida
11.2017 - 07.2018
- Assisted students with special needs in daily tasks and activities to enhance their learning and independence.
- Provided personal care for wheelchair-bound students, ensuring comfort and dignity during daily routines.
- Supported teachers in classroom management and instructional activities to facilitate a positive learning environment.
Shipping Clerk
Revere Smelting & Refining Corp.
Middletown, New York
03.2016 - 10.2017
- Checked truck loads for accuracy of materials loaded and delivered, ensuring compliance with delivery requirements
- Processing and verifying incoming and outgoing shipments, ensuring accurate quantities and items are received and shipped in a timely manner.
- Prepared paperwork for material pickups, facilitating efficient processing and tracking of shipments
- Maintained truck schedule for timely arrivals and departures of scheduled appointments
- Collaborating with warehouse team to maintain inventory levels and organize storage areas for efficient retrieval of products.
- Utilizing shipping software to generate shipping labels and documentation, improving tracking and communication with carriers.
- Inspecting packaging materials and products for quality and compliance with shipping regulations, reducing instances of damaged goods during transit.
Site Supervisor Security Guard
Allied Barton Security Services
Middletown, New York
02.2015 - 02.2016
- Led team of security guards in implementing security protocols and procedures, enhancing site safety and compliance.
- Supervised security personnel, ensuring adherence to safety protocols to maintain a secure environment.
- Conducted regular patrols and inspections of premises, proactively identifying and addressing security risks or breaches.
- Monitored surveillance equipment to detect suspicious activities promptly.
- Managed incident reports and documented security breaches effectively.
- Conducted regular inspections of premises to identify vulnerabilities.
- Facilitated visitor and trucker access to ensure security compliance.
- Organized and managed truck appointments to ensure timely arrivals.
- Answered incoming calls and directed them to appropriate personnel.
- Promoted from within Revere Smelting & Refining Corp. based on excellent work ethic.
Replenishment Team
JCPenney
Middletown, New York
06.2014 - 02.2015
- Managing inventory levels by analyzing sales trends and forecasting future demand to ensure optimal stock levels.
- Coordinated with suppliers to ensure timely merchandise orders, improving product availability.
- Implementing inventory control measures to prevent overstocking and minimize waste, leading to cost savings for the company.
- Collaborating with cross-functional teams to streamline replenishment processes and increase efficiency in the supply chain.
- Unloaded truck and organized items for efficient restocking.
- Displayed items in store after unloading to enhance customer accessibility.
Sales Associate
The Children's Place
Middletown, New York
02.2014 - 04.2014
- Greeted customers and delivered exceptional service to enhance shopping experience.
- Guided customers in finding specific products, addressing inquiries, and offering tailored product advice.
- Assisted customers in selecting children's clothing and accessories to meet their needs.
- Provide product knowledge to customers regarding promotions and inventory.
- Operating point-of-sale system for processing transactions efficiently.
- Stocking merchandise on sales floor and ensuring proper display standards.
- Maintained store cleanliness and organization throughout shifts.
Seasonal Sales Associate
Bath & Body Works
Middletown, New York
11.2013 - 01.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting products and understanding features.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained visual merchandising standards throughout the store.
- Restocked shelves and organized inventory for easy access.
Sales Associate
Aerie
Middletown, New York
10.2013 - 02.2014
- Signed up customers for Reward and Credit Cards, recognized as employee of the month in February 2014 for exceptional contributions to sales.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries, resolving issues promptly and professionally to enhance customer satisfaction.
- Provided in-depth product knowledge to customers about promotions and inventory, aiding informed purchasing decisions.
- Operated point-of-sale system for processing transactions efficiently.
- Stocked merchandise on sales floor and ensured proper display standards.
- Maintained store cleanliness and organization throughout shifts.
Education
High School Diploma -
Wadleigh Secondary School For The Performing Arts
New York, NY06-2010
Bachelor of Arts - Music Production
Full Sail University
Winter Park, FL08-2026
Skills
- Household Management
- Family Budgeting
- Calendar management
- Microsoft Office Suite
- Google Workspace
- Organization
- Time management
- Customer Service
- Attention to Detail
- Teamwork
- Problem-solving
- Effective communication
- Adaptability
Languages
- English, Native
- Spanish, Advanced
Personal Information
- Date of Birth: 01/15/1991
- Nationality: Hispanic
Timeline
Homemaker
Denesha Family Household
01.2023 - Current
Regional Service Representative
Safelite Auto Glass
05.2021 - 11.2021
Front Desk Receptionist
Magical Smiles Pediatric Dentistry
05.2021 - 11.2021
Front Desk Receptionist
Vargas Gonzalez Hevia Baldwin
05.2019 - 11.2020
Stylist
David's Bridal
08.2018 - 05.2019
Paraprofessional
University High School
11.2017 - 07.2018
Shipping Clerk
Revere Smelting & Refining Corp.
03.2016 - 10.2017
Site Supervisor Security Guard
Allied Barton Security Services
02.2015 - 02.2016
Replenishment Team
JCPenney
06.2014 - 02.2015
Sales Associate
The Children's Place
02.2014 - 04.2014
Seasonal Sales Associate
Bath & Body Works
11.2013 - 01.2014
Sales Associate
Aerie
10.2013 - 02.2014
High School Diploma -
Wadleigh Secondary School For The Performing Arts
Bachelor of Arts - Music Production
Full Sail University