Small business owner with proven success ready to step aside and help another business grow and succeed using excellent communication skills, customer service skills, proven ability to retain clients, and overall business knowledge.
Overview
20
20
years of professional experience
Work History
Business Owner/Operator
Rustic Design By Rachel
Columbus, OH
06.2017 - Current
Operate Etsy shop selling rustic shelving for the home and office
Manage day-to-day business operations to include making and shipping all orders. With exception of one part-time employee, I'm sole employee of business
Research and monitor current design trends
Act as main point of contact for all customer communications, problems with orders and overall customer satisfaction
Responsible for over 1000 five star reviews as well as achieving "Star Seller" status 6 out of last 7 months
Perform basic accounting, shipping, inventory and supply chain management
Recruiter
Heiser Staffing
Worthington, Ohio
09.2016 - 09.2017
Collaborated with hiring managers to fill various positions in Accounting, Finance, Manufacturing, Warehouse, and Hospitality fields
Responsible for identifying new candidates through various sources including on-line application sites
Performed pre-screening via phone and referred qualified candidates to hiring managers and arranged interviews with hiring managers
Conducted reference checks, employment verifications, and other pre-employment testing as well as negotiated salaries with hiring manager and applicants.
Recruiter
ResourceMFG
Columbus, OH
11.2015 - 06.2016
Managed full life cycle recruiting process for assigned positions to include posting open positions, conducting hiring strategies with Operations Manager, and screening and reviewing potential applicants
Responsible for scheduling and conducting interviews with candidates, completing proper testing, and extending job offers to chosen candidates
Deliver top-notch customer service to candidates, field employees as well as client companies to adhere to companies core values and operating principles
Catering Manager
AVI Foodsystems at Columbus State Community College
Columbus, OH
07.2013 - 09.2015
Responsible for all AVI catered events at Columbus State Community College to include receiving catering requests, coordinating service, planning details associated with event, and overseeing events from beginning to end
Responsible for going above and beyond to build excellent relationships with clients and networking to gain access to new clients for future business
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Catering Supervisor
Sodexo
Columbus, OH
09.2007 - 06.2013
Catering Supervisor/Server/Bartender
Cameron Mitchell Catering
Columbus, United States
04.2003 - 03.2009
Education
Bachelor of Science - Human Resource Management, Resource Management