Rachel Dolge
Glade Spring,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Cashier
Petro Truck Stop
Glade Spring, VA
03.2025 - 07.2025
- Processed customer transactions efficiently at busy fuel and convenience store.
- Managed cash drawer, ensuring accurate handling of funds.
- Assisted customers with inquiries and product selection during peak hours.
- Maintained cleanliness and organization of checkout area and store displays.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Enforced store policies to ensure a safe shopping environment for customers.
- Provided friendly customer service, enhancing overall guest experience at the truck stop.
- Greeted customers and answered any questions they had about the store's products and services.
Caretaker
Providence Companion Care
Abingdon, Virginia
08.2024 - 02.2025
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with clients to understand their preferences and needs.
- Monitored client health and reported changes to the care team promptly.
- Collaborated with family members to ensure comprehensive care plans were followed.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Documented daily care activities and observations in client records accurately.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Provided assistance to disabled persons in accordance with their individual needs.
System and Building Access Tech
Advanced Call Center Technologies LLC
Johnson City, Tennessee
09.2020 - 06.2024
- Manage weekly new hire rosters, ensuring accurate system access.
- Create and configure accounts for new employees, maintaining data security.
- Setup remote phone systems, resolving connectivity issues promptly.
- Process shipment requests efficiently, supporting remote staff needs.
- Facilitated seamless onboarding by maintaining accurate new hire rosters, ensuring timely access to essential systems.
- Streamlined account creation for new employees, minimizing access delays and enhancing operational efficiency.
- Managed sensitive information with strict confidentiality, fostering trust and compliance within the organization.
- Setup phone connections for remote agents, improving communication and productivity across teams.
Loader/Unloader Warehouse
K-VA-T Food Stores Inc.
Abingdon, Virginia
01.2018 - 02.2020
- Operated forklifts to load products onto delivery trucks efficiently.
- Inspected incoming shipments for quality and accuracy before unloading.
- Maintained organized loading areas to ensure smooth workflow and safety.
- Assisted in training new loaders on safety protocols and equipment usage.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Maintained records of goods loaded and unloaded from vehicles.
- Checked load-related documentation to promote completeness and accuracy.
- Recorded numbers of units handled or moved, using production sheets or work tickets.
Can Lid Tender
Ball Corporation
Bristol, VA
08.2015 - 02.2016
- Set up and adjusted equipment for optimal production flow, achieving zero error in orders.
- Conducted visual inspections, ensuring high product quality and safety standards. Operated machinery with precision, maintaining a safe workspace and preventing
- processes meticulously, ensuring accurate a nd reliable
- Filled orders and prepared pallets in coordination with team members, achieving errop free shipments and strengthening customer trust.
- Set up and adjusted equipment using specific tools, effectively mi nimizing setup time and muimizing throughput during produ ction runs.
- Maintained a clean and safe workstation, fostering a culture of safety and efficiency that benefited all team members.
Education
Science Hill
Johnson City, TNSkills
- Cash handling
- Transaction processing
- Inventory management
- Safety enforcement
- Store organization
- Problem solving
- Attention to detail
- Customer service
- Cleaning and sanitizing
- Record documentation
- Health monitoring
- Forklift operation
- Shipment inspection
- Inventory control
- Safety training
- Warehouse logistics
Timeline
Cashier
Petro Truck Stop
03.2025 - 07.2025
Caretaker
Providence Companion Care
08.2024 - 02.2025
System and Building Access Tech
Advanced Call Center Technologies LLC
09.2020 - 06.2024
Loader/Unloader Warehouse
K-VA-T Food Stores Inc.
01.2018 - 02.2020
Can Lid Tender
Ball Corporation
08.2015 - 02.2016
Science Hill