Rachel Duncan
Anderson,IN
Summary
Dependable server and bartender with an engaging personality and flexible approach. Skilled patient care technician offering demonstrated expertise in patient support developed over 4 years of healthcare experience. Skilled at delivering basic medical care and supporting patients in feeling comfortable in the clinical setting. Compassionate team player with a positive attitude and upbeat nature.
Overview
5
5
years of professional experience
Work History
Server and Bartender
Aspen Creek Grill
Noblesville, IN
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Patient Care Technician
St. Vincent's Indianapolis
02.2022 - Current
- My job as a patient care technician included various tasks on multiple units such as Trauma/Neuro/Surgical Intensive Care Unit, Burn Intensive Care Unit, Cardiovascular Transplant Unit, Bariatric Progressive Care Unit, and Medical Surgical Unit
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained venous blood draws, EKGs, blood sugars, and other appropriate tests for patients.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Delivered high-quality care to trauma patients in hospital facility.
Server and Bartender
Texas Roadhouse
Anderson, IN
06.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Medical Scribe
St. Vincent's Anderson And Community Hospital Emergency Department
Anderson, IN
03.2019 - 04.2021
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Used Allscripts and Epic to input information into computerized patient record system.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Communicated with other medical staff and personnel to obtain additional patient information.
Education
Master of Science - Biomedical Science
Marian University College of Osteopathic Medicine
Indianapolis, IN08.2023
Bachelor of Science - Biology
Anderson University
Anderson, IN05.2022
Academic Honors Diploma -
Anderson High School
Anderson, IN05.2018
Skills
- Medical knowledge and skills
- Laboratory experience (PCR, Western Blot, gel electrophoresis, restrictive digest, CRISPR)
- Research experience
- Works well with a team
- Ability to work under pressure
- Willingness to learn
- Computer and data entry skills
- Compassionate
Awards
Good Citizenship Award, National Honors Society Award, Top 20 in Class Award
Timeline
Server and Bartender
Aspen Creek Grill
06.2023 - Current
Patient Care Technician
St. Vincent's Indianapolis
02.2022 - Current
Server and Bartender
Texas Roadhouse
06.2021 - 07.2022
Medical Scribe
St. Vincent's Anderson And Community Hospital Emergency Department
03.2019 - 04.2021
Master of Science - Biomedical Science
Marian University College of Osteopathic Medicine
Bachelor of Science - Biology
Anderson University
Academic Honors Diploma -
Anderson High School