Rachel DuPont
Summary
High-performing receptionist with four years of professional customer service experience. Demonstrating leadership, networking capabilities, and proficiency in Microsoft Office. Excelling in environments requiring collaboration within diverse teams, handling multiple tasks simultaneously, and interpersonal communication.
Overview
4
4
years of professional experience
Work History
Receptionist
Taj Salon & Spa
Brooklyn Park, MN
08.2024 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments for clients and the management team.
Banquet Supervisor
Northland Country Club
Duluth, MN
08.2021 - 05.2024
- Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
- Identified potential challenges within the planning process for upcoming events, implementing solutions before issues arose.
- Ensured compliance with all health safety and sanitation regulations while supervising event operations.
- Streamlined communication between kitchen and service staff for seamless event execution.
Sales Floor Associate and Cashier
Kohls
Maple Grove, MN
08.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled multiple customer queries simultaneously, prioritizing tasks for optimal efficiency.
- Handled cash transactions ensuring accuracy in all financial exchanges.
Education
Associate of Arts - Data Management Technology
Lake Superior College
Duluth, MN05.2026
High School Diploma -
Park Center Ib World School
Brooklyn Park, MN06.2020
Skills
- Proficient in microsoft Word ,Doc ,Power Point and Excel
- Point of Sale, POS Software
- Event Management
- Sales and Marketing
- Scheduling appointments
- Verbal and written communication
Timeline
Receptionist
Taj Salon & Spa
08.2024 - Current
Banquet Supervisor
Northland Country Club
08.2021 - 05.2024
Sales Floor Associate and Cashier
Kohls
08.2020 - 07.2021
Associate of Arts - Data Management Technology
Lake Superior College
High School Diploma -
Park Center Ib World School
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