Rachel Estes

• Designed, built and implemented PCS (nursing) module for Cardiac & Renal specialties, including outpatient and inpatients units. Build included protocols, orders, interventions, status boards (patient list format), widgets, flowsheets, access groups, orders, rules and parameters.
• Collaborated with Cardiac & Renal cross-functional teams to develop customized EHR solutions tailored to clients' unique needs.
• Assisted in developing workflows, comprehensive training materials and resources for end-users.
• Trusted resource among peers for guidance and troubleshooting,
• Prioritized projects and project tasks depending upon key milestones and deadline dates.

• Project Manager for Meditech Expanse MaaS implementation, project completed 75k under budget. Assistant PM on Meditech 6.15 Implementation.
• Meditech lead for Web AMB module. Supported 13 clinics, including family practice, surgical, cardiac, ENT, OBGYN, orthopedics, urology and urgent care as well as the integration with the 115 bed hospital.
• Meditech lead for MIS, NMI (Interface Suite), OM, PCM and PHM. Responsible for all Meditech user provisioning, patient portal and virtual visits set up, upgrades and maintenance and interface communication between the state as well as 3rd party vendors.
• Meditech liaison for SUR module, assisting with preference cards, procedures and documentation.
• Meditech clinical liaison for assisting analysts in leveraging clinical data in BCA, and Report Designer. Assisted end users with navigating the BCA tool for data extraction..
• Meaningful Use/Promoting Interoperability Coordinator. Ensure compliance for both the hospital and clinics, resulting in enhanced patient care and revenue.
• Responsible for the design, build, testing, implementation and optimization of the Electronic Health Record.
• Coordinate and manage all projects and resources associated with the Electronic Health Record.
• Assist in the selection and budgeting of hardware and software applications.
• Lead and manage clinical IT staff while training and mentoring employees on industry practices and business operations.
• Prepare end-user documentation and permanent references for clear, concise information. Train super users, end user staff and providers. Provide elbow to elbow support.
• Lead, facilitate and attend focus groups and meetings to strategize workflow issues.
• Integrate decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
• HL7 and bidirectional interface implementations including CCD Suite for HIE and Direct Messaging, Patient Vital Signs, Fetal Monitoring, Pharmacy and Materials Supply, Antimicrobial Use/Resistance, Electronic Lab Reporting, Syndromic Surveillance and Immunization Reporting..

July 2013 - January 2017

Senior Clinical Systems Analyst, Upson Regional Medical Center

• Meditech lead for Meditech LSS ( module for provider offices, replaced by Web AMB)
• Managed a team of clinical analysts
• Responsible for the design, build, testing, implementation and optimization of the Electronic Health Record.
• Evaluated and optimized clinical software, applying established and end-user feedback.
• Served as liaison between end-users and health IT team.

May 2011 - July 2013

Clinical Systems Analyst, Upson Regional Medical Center

• Responsible for the design, build, testing, implementation and optimization of the Electronic Health Record.
• Evaluated and optimized clinical software, applying established and end-user feedback.
• Worked closely with subject matter experts to develop solutions and improvements for clinical systems.

July 2009 - May 2011

Physician Practice Office Manager, Upson Regional Medical Center

• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Assisted IT staff in the design and workflow for transitioning from paper health records to electronic health records.