Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Other Experience
Timeline
Generic
Open To Work

Rachel Evans

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Assistant General ManagerLead Bartender, Key Holding ManagerBartender, Server, Key Holding Manager

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: Dallas, TX
Open to relocation: Yes

Salary Range

$50000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave

Summary

Dynamic and customer-focused hospitality specialist with over 8 years of experience in the service industry as a Restaurant Manager and Bartender in fast-paced and high volume environments. Known for providing exceptional guest experiences, leading and training teams, and maintaining smooth front of house operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Cane Rosso, Lake Highlands
12.2024 - Current
  • Promoted after demonstrating excellence in leadership and hospitality.
  • Overseeing day to day operations of an upscale casual, full-service restaurant with $50k+ in weekly revenue.
  • Managing a front of house team of 20+ employees in partnership with the GM to ensure smooth and efficient day to day restaurant operations.
  • Managed team schedule with eye for coverage needs and individual strengths, while maintaining labor costs at 18% of sales.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Enforcing service standards in all areas.
  • Maintaining inventory and placing orders for liquor, beer, wine, and bar consumables.
  • Eliminating wasteful practices to keep costs low.
  • Pushing for 5 star reviews and worked with the team in increasing overall rating from 4.0 to 4.4 on Google, maintaining 4 stars on Yelp, and 4.6 stars on OpenTable.
  • Trained staff members and improved their knowledge of cocktail, beer, and wine selections.

Bartender

The Factory, Dallas
02.2024 - Current
  • Making cocktails and serving beverages during live music events at a venue with a capacity of 4,000 people.
  • Cleaning, maintaining, and organizing up to 5 separate bars to maximize efficiency.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Lead Bartender, Key Holding Manager

Cane Rosso
08.2023 - 12.2024
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages, including 12 specialty cocktails, and
  • Maintaining an inventory of house-made specialty syrups and cocktail batches.
  • Creating weekly cleaning duties and ensuring they are upheld throughout the week by bar staff.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices.
  • Counted registers, opened and set up, supervised daily operations, and cleaned and secured shop at end of shift.

Bartender

The Village Beach Club, Dallas
03.2024 - 08.2024
  • Crafting high quality drinks, including 6 specialty cocktails.
  • Promoting events via social media to create interest in the sale of poolside Cabanas and tables.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender, Server, Key Holding Manager

Cane Rosso, White Rock
09.2023 - 05.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Creating and memorizing 16 specialty cocktails, as well as common cocktails and well drinks for bar guests and for server support.
  • Memorizing and having knowledge of the wine list including 15 different wines.
  • Creating 4 batched cocktails and 3 specialty syrups.
  • Changing beer kegs and keeping up with glassware throughout the shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Jaxon Beer Garden, Downtown Dallas
09.2022 - 08.2023
  • Provided excellent service by serving more than 30 alcoholic beverage selections on draft, and increasing guest satisfaction by being able to make specific recommendations.
  • Crafted 15 innovative specialty cocktails following complex recipes, as well as common cocktails and well drinks for bar guests and for server support.
  • Working under high pressure in a fast paced environment during special events, nights, and weekends.
  • Developed strong relationships with regular customers, boosting loyalty and repeat business.

Bartender, Cocktail Waitress

The Virgin Hotel Pool Club, Dallas
04.2022 - 09.2022
  • Delivered top quality customer service to hotel and pool guests through swift, accurate, and entertaining bottle service, as well as food and cocktail service, during parties and events with up to 200 guests.
  • Crafted specialty cocktails and poured drinks for bar guests.
  • Created interest in and setting reservations for cabanas and pool beds for food and beverage minimums through social media promotion.
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.

Special Events Bartender, Server

Shine Staffing and Events, Dallas
02.2022 - 09.2022
  • Crafted cocktails and served food and beverages at private parties, large fundraisers, events, and concerts with 50+ guests.
  • Set up tables, drink serving stations, and displays to create inviting atmospheres for increased guest enjoyment.
  • Provided exceptional customer service, enhancing overall guest experience at events.
  • Oversaw bar setup and breakdown, ensuring efficient workflow throughout events.

Bartender, Server

Outback Steakhouse, Plano
02.2018 - 03.2021
  • Demonstrated excellent hospitality and customer service by quickly greeting tables and bar guests, taking food and beverage orders, and promptly delivering them.
  • Prepared 12 specialty cocktails, as well. as mixed drinks, and classic cocktails for bar guests and server support.
  • Assisted management with administrative duties at the end of the night, and helped with money handling and deposits.
  • Worked and maintained to-go operations during the Covid-19 shutdown, while ensuring proper heath and safety precautions were upheld.

Education

High School Diploma -

Garland High School

Associates - Business

Dallas Community College
05.2026

Skills

  • Customer Service Expertise
  • Team leadership
  • Sales
  • POS Systems
  • Cocktail, Liquor, Beer, and Wine Expertise
  • Staff and Operations Management
  • Inventory control

Certification

  • TABC
  • Food Handlers
  • Certified Mixologist
  • Texas Food Safety Manager Certification

Other Experience

  • Door to Door Sales
  • Solar Energy Expert
  • Direct Marketing
  • Swim Lessons and Coaching

Timeline

Assistant General Manager

Cane Rosso, Lake Highlands
12.2024 - Current

Bartender

The Village Beach Club, Dallas
03.2024 - 08.2024

Bartender

The Factory, Dallas
02.2024 - Current

Bartender, Server, Key Holding Manager

Cane Rosso, White Rock
09.2023 - 05.2024

Lead Bartender, Key Holding Manager

Cane Rosso
08.2023 - 12.2024

Bartender

Jaxon Beer Garden, Downtown Dallas
09.2022 - 08.2023

Bartender, Cocktail Waitress

The Virgin Hotel Pool Club, Dallas
04.2022 - 09.2022

Special Events Bartender, Server

Shine Staffing and Events, Dallas
02.2022 - 09.2022

Bartender, Server

Outback Steakhouse, Plano
02.2018 - 03.2021

High School Diploma -

Garland High School

Associates - Business

Dallas Community College

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Rachel Evans