Rachel Fitzpatrick
Dallas,NC
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Wellness Coach
Blue Sky MD
11.2023 - Current
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Monitored, tracked and reported on individual progress with wellness plans, RMR tests, and weight control labs.
- Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
- Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
Bariatric Counselor
Medi Weightloss Of Ballantyne
01.2022 - 11.2023
- Modified recipes to meet nutritional needs of clients.
- Examined process of nourishment and association between diet, disease and health to relay information to clients.
- Developed and helped implement personalized nutrition plans for clients.
- Met with clients to identify dietary needs by assessing health, exercise routine and food habits.
- Offered advice on how to stay healthy, providing support to help clients with progress.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Consulted with physicians and health care personnel to determine nutritional needs and diet restrictions of patient and client.
Intake Coordinator
Helms Homecare
05.2020 - 08.2021
- Determined patient eligibility by reviewing patient documentation for completeness and accuracy.
- Obtained information from patient scheduling system for pre-admission or patient processing.
- Added to case information with dates of service, diagnosis or procedure codes and facility and doctor information.
- Documented case history by adding dates of service, diagnosis and procedure codes.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled nurses for home health infusions (IVIG, TPN, Chemo)
Intake Coordinator
Kindred At Home
11.2018 - 11.2019
- Made outbound calls to providers to obtain information necessary to create or update authorization.
- Reviewed medical records to identify diagnoses and procedures.
- Verified member's benefits, paid through dates and other policy-related inquiries.
- Documented case history by adding dates of service, diagnosis and procedure codes.
- Answered telephones to direct calls and take messages.
Residential Counselor
Loray Girls Home
03.2018 - 11.2018
- Observed, recorded, and reported resident behavior to facilitate intervention.
- Intervened in crises by responding to emergencies and initiating action.
- Facilitated group activities and workshops to improve socialization skills and foster independence.
- Engaged residents through creative, resourceful strategies to build trust and confidence.
- Monitored individual progress and documented changes in behaviors, mood, and skills.
- Documented events involving residents and building operations activities.
- Educated clients on issues related to substance abuse, mental health, and nutrition.
- Counseled students in problem-solving and managing social, financial, and academic challenges.
Cashier
Petricone's Pharmacy
12.2012 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Psychology
Southern Connecticut State University
12.2017
Associate of Science - Human Services & Pre-social Work
Naugatuck Valley Community College
05.2015
Skills
- Schedule Management
- Decision-Making
- Organization and Time Management
- Nutrition knowledge
- Mental Health Support
- Physical Fitness Expertise
- Analytical and Critical Thinking
- Excellent Communication
Timeline
Wellness Coach
Blue Sky MD
11.2023 - Current
Bariatric Counselor
Medi Weightloss Of Ballantyne
01.2022 - 11.2023
Intake Coordinator
Helms Homecare
05.2020 - 08.2021
Intake Coordinator
Kindred At Home
11.2018 - 11.2019
Residential Counselor
Loray Girls Home
03.2018 - 11.2018
Cashier
Petricone's Pharmacy
12.2012 - 12.2017
Bachelor of Science - Psychology
Southern Connecticut State University
Associate of Science - Human Services & Pre-social Work
Naugatuck Valley Community College
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