Rachel Funk
FELTON,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Business Owner
Funks Cleaning Services
03.2023 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared annual budgets with controls to prevent overages.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Delivery Driver
Bella Roma Pizza
10.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Server
Aroogas Bar And Grill
09.2021 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Kennard Dale High School
Fawn Grove, PA06.2021
Skills
- Accounting Management
- Driven and Determined
- Executive Leadership
- Strategic Decision-Making
- Sales Planning
- Business Marketing
- Balanced Work Ethic
- Financial Planning
- Team Leadership
- Work Planning and Prioritization
- Approachable and Outgoing
- Verbal and Written Communication
Timeline
Business Owner
Funks Cleaning Services
03.2023 - Current
Server
Aroogas Bar And Grill
09.2021 - 11.2022
Delivery Driver
Bella Roma Pizza
10.2018 - Current
High School Diploma -
Kennard Dale High School