Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Garrigues

Cincinnati,OH

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals using years of knowledge in leadership with analytical and HR experience.

Overview

16
16
years of professional experience

Work History

AREA MANAGER I & II

AMAZON
11.2018 - Current
  • Support, mentor, and motivate the hourly workforce.
  • Manage safety, quality, productivity, and customer delivery promises.
  • Collaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives.
  • HR responsibilities: schedule coding, time clock corrections, policy enforcement, interviewing, and lead appeals processes.
  • YoY BP Improvement CI- Annual savings of $1,070,829.96. Reduced average weekly defects from 24,719 down to 16,768, which is a decrease of 7,951. The reduction of weekly defects relates to a weekly cost saving of $20,592.88, at a cost per package DEA defect of $2.59.
  • Inbound CI- Annual savings of $578,647.00. Reduced the amount of inbound labor hours, inbound safety incidents, and developed standard work for Gaylord runners.
  • A1 Missort Improvement Plan CI: Parts 1 and 2 - Annual savings of $346,800. Containerizing fluid-loaded A1 boxes to reduce the amount of missorts on CP71, 72, and 74. Part 1 for BWI1, Part 2 for MEM2.
  • Outbound Remap CI - Annual savings of $2,750,681.00. Reduced downtime and increased productivity in outbound by standardizing market placement. Used the sorter to balance configurations of markets, to maintain balance.
  • Cross-Belt Collecting CI- Annual savings of $1,775,292.82 O Retrieving thousands of packages per day left under the sorter many missing CPT @ $14.53 per package. Implemented across all sorts, 4 times each day.

DEA CHAMPION

AMAZON
04.2020 - 11.2022
  • Bridge daily accuracy metrics to GM and Regional Managers.
  • Lead virtual training sessions for CVG9 and Midwest Region.
  • Detailed analysis and record keeping provided to shareholders.
  • Metrics shared with building to improve overall accuracy.

TRX MANAGER

AMAZON
04.2020 - 11.2022
  • Oversee team of 6 ship clerks' daily tasks.
  • Correspond with multiple shipping companies and their contacts
  • Use multiple shipping company’s software to ship and track packages
  • Coordinate trailers to corresponding dock doors and cross docks using SSP
  • Troubleshoot shipping problems and errors to resolution
  • Ensure trailer utilization is maximized to control transportation costs
  • Ensure on-time dock performance

PROCESS ASSISTANT

AMAZON
10.2017 - 11.2018
  • Proficient in outbound, problem solve, inbound, flat sort, and sorter control
  • International Gatekeeper CI- Annual savings of $345,755.00.

FULFILLMENT ASSOCIATE

AMAZON
09.2016 - 10.2017
  • Proficient in outbound, inbound and problem solve

TEACHER

BRIGHT HORIZONS GO CHILD DEVELOPMENT CENTER
06.2012 - 10.2016
  • 4 years of experience with 2-4 year olds in classroom setting up to 24 students
  • Design lesson plans that are strategically organized to meet state and facility curriculum
  • Implementing and developing emerging curriculum from guidance set at the administrational level
  • Improved cognitive, emotional, behavioral and social skills of students
  • Ensured open communication with parents and administration on lesson planning and implementation of curriculum
  • Organization of daily, weekly, and monthly lesson plans and activities

CUSTOMER SERVICE

SHOWCASE CINEMAS
07.2008 - 07.2013
  • Trained new hires to meet workplace expectations and follow operational procedures set from corporate levels
  • Designed weekly schedule to fit within a corporate labor budget that improved labor cost by 4%
  • Assist with customer concerns while displaying the upmost professionalism and customer service
  • Assisted in design and implementation of new workplace standards and operations

Education

Associates of Science - Early Childhood Education

University of Cincinnati
01.2013

Bachelor of Arts - Psychology and Child Development

Southern New Hampshire University

Skills

  • Process Improvement
  • Organizational Skills
  • Labor Cost Analysis
  • Production Planning
  • Management
  • Labor Planning
  • Leadership
  • Mentoring
  • Analysis Skills
  • Production Management
  • Supply Chain
  • Customer Service
  • Microsoft Office 365
  • Coupa
  • Concur
  • SQL
  • PowerBI
  • Teaching

References

References available upon request.

Timeline

DEA CHAMPION

AMAZON
04.2020 - 11.2022

TRX MANAGER

AMAZON
04.2020 - 11.2022

AREA MANAGER I & II

AMAZON
11.2018 - Current

PROCESS ASSISTANT

AMAZON
10.2017 - 11.2018

FULFILLMENT ASSOCIATE

AMAZON
09.2016 - 10.2017

TEACHER

BRIGHT HORIZONS GO CHILD DEVELOPMENT CENTER
06.2012 - 10.2016

CUSTOMER SERVICE

SHOWCASE CINEMAS
07.2008 - 07.2013

Associates of Science - Early Childhood Education

University of Cincinnati

Bachelor of Arts - Psychology and Child Development

Southern New Hampshire University
Rachel Garrigues