Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Giannotti

Marseilles,IL

Summary

Resourceful Certified Health Education Specialist skilled in developing and executing health education plans to improve outcomes. Well-versed in health promotion principles and health risk analysis and assessment. Leverages excellent organizational skills to engage individuals and groups in health-related activities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Care Management Associate

CVS/AETNA
09.2023 - Current
  • Communicated with patients and family members to assist with information, provide literature, and direct to community resources.
  • Completed weekly scheduling and monthly department reports for case managers.
  • Coordinated post-discharge care by communicating with outpatient clinics, community resources, agencies, and families around patients' transitional care.
  • Liaised with relevant clinical groups to develop linkages between areas.
  • Performed various administrative tasks by filing, copying and faxing documents

Certified Nursing Assistant

ShiftKey Agency
06.2022 - Current
  • Picking up all shifts I can to help with CNA shortage throughout several different facilities as caregiver
  • Assisted residents each shift with daily activities, ambulating, transferring, bathing, toileting, dressing, and eating
  • Assisted nurse by measuring patients' vital signs, including blood pressure, heart rate, pulse, and temperature
  • Reported any abnormal changes in vitals and included any behavioral changes in resident's health to nurse
  • Provided post-operative care to surgical patients
  • Collaborated with other team members, residents, and their families about care while adhering to proper HIPPA procedures.
  • Supported needs of 12+ residents under long-term care

Certified Nursing Assistant

Liberty Village of Peru
02.2014 - 03.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Biology lab assistant

Illinois Valley Community college
01.2014 - 01.2015
  • Eligible for work/study program
  • Prepared, and arranged experiments for other classes
  • Assisted fellow students with any questions regarding biology, tutored in anatomy and physiology, and microbiology
  • Assisted in cleaning of lab after classes and used autoclave to be sterilized
  • Maintained lab equipment and measured out compounds for tests
  • Disposed and cleaned up properly hazardous waste materials
  • Passed Biology and Microbiology successfully
  • Office phone, fax, and emails.
  • Documented experiment progress and observations, compiled data, and organized findings for analysis

Sales Representative

Big Boyz Toyz
03.2009 - 03.2012
  • Product knowledge of Verizon phones, vehicle accessories, dish network, and Budget truck rentals
  • Assisted customers with how to pay their bills online or in-store
  • Arranged set up of displays and kept store neat and tidy
  • Kept current with new training videos weekly
  • Opened and closed store daily, six days a week
  • Opened new lines, ran credit checks, and accepted deposits
  • Made cold calls when needed, three years of customer service.
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

Education

Bachelor of Science - Health Studies, Health and Wellness, Psychology

Walden University
Minneapolis, Minnesota
11.2023

CNA Certificate -

Illinois Valley Community College
Oglesby, Il
2012

High School Diploma - General Studies

Serena High School
Serena, Il
2001

Skills

  • Critical Thinking
  • Electronic Medical Records
  • Teamwork
  • Detail oriented
  • Adaptability
  • Computer Literacy
  • Data Entry
  • Resourceful
  • Customer Service
  • Patient Relations
  • HIPAA Compliant
  • Quick Learner
  • Organization and Time Management
  • Ability to Multitask in fast-paced work environment

Certification

  • CNA - Certified Nursing Assistant
  • BLS/CPR Certified

Timeline

Care Management Associate

CVS/AETNA
09.2023 - Current

Certified Nursing Assistant

ShiftKey Agency
06.2022 - Current

Certified Nursing Assistant

Liberty Village of Peru
02.2014 - 03.2023

Biology lab assistant

Illinois Valley Community college
01.2014 - 01.2015

Sales Representative

Big Boyz Toyz
03.2009 - 03.2012

Bachelor of Science - Health Studies, Health and Wellness, Psychology

Walden University

CNA Certificate -

Illinois Valley Community College

High School Diploma - General Studies

Serena High School

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Rachel Giannotti