Rachel Gilleo
Byron Center,MI
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
20
20
years of professional experience
Work History
Pastors Wife - Volunteer
Resurrection Life Church
Grandville , MI
2009.12 - Current
- Scheduled and managed teams of youth volunteers.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Oversaw youth ministry budget and tracked all expenses.
- Shared valuable life experiences with youths aged 8 to 19 to promote positive self-esteem and improve social skills.
- Planned weekly groups as well as special events and overnight retreats.
- Taught and counseled youth ages 8 to 19.
- Coordinated and spearheaded programs to increase church members' service throughout community by leading door to door outreach, bringing groups of youth to serve downtown with the Dream Center.
- Built lasting relationships with youth and parents or guardians.
- Led programs such as worship, small groups, fellowship and service opportunities.
- Officiated special services such as youth retreats, camps and conferences.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Participated in team-building activities to enhance working relationships.
Registered Nurse Case Manager, Hospice
Holland Home Faith Hospice
Grand Rapids , MI
2009.04 - 2010.02
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
- Authored initial assessments of patients and family to develop plans for individual in-patient and home care needs.
- Created patient assessments and plans for individual inpatient and home care needs.
- Initiated appropriate preventive and rehabilitative nursing procedures.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Used EPIC, Allscripts, Netsmart to maintain database of relevant information for practitioners to access and coordinate patient care.
- Participated in on-call rotations to deliver after-hours care.
- Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Triage Calls, ranging from answering simple medication refill requests or walking a patient/family through severe pain, shortness of breath, anxiety questions and assessments over the phone and aligning the required care for them to follow the phone call.
LPN Charge Nurse
Holland Home Raybrook Campus
GRAND RAPIDS , MI
2008.04 - 2009.04
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Updated patient medical records with services provided, health conditions and response to treatments using [Software].
- Developed individual care plans to meet patient needs and achieve treatment goals.
- Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
- Conducted patient assessments to obtain patient health history, pain levels, allergies and vital signs.
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Certified Nursing Assistant
Holland Home Breton Manor
GRAND RAPIDS , MI
2002.06 - 2008.04
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Diploma - 2 Year - Biblical Studies - Ministry
Global University - Berean School of Ministry
Springfield MO05.2018
Associate of Science - Nursing
Kellogg Community College
Battle Creek, MI04.2009
Associate of Applied Science - Nursing - LPN
Kellogg Community College
Battle Creek, MI04.2007
Associate of Applied Science - General Studies
Grand Rapids Community College
Grand Rapids, MI04.2006
High School Diploma -
Kelloggsville High School
Grand Rapids, MI06.2002
Skills
- In-service Programs
- Attention to Detail
- Operational Records Maintenance
- Epic Systems
- Decision Making
- Creative Problem Solving
- Critical Thinking
- Patient Condition Monitoring
- Employee Recruitment and Hiring
- Medical Procedure Preparation
Timeline
Pastors Wife - Volunteer
Resurrection Life Church
2009.12 - Current
Registered Nurse Case Manager, Hospice
Holland Home Faith Hospice
2009.04 - 2010.02
LPN Charge Nurse
Holland Home Raybrook Campus
2008.04 - 2009.04
Certified Nursing Assistant
Holland Home Breton Manor
2002.06 - 2008.04
Diploma - 2 Year - Biblical Studies - Ministry
Global University - Berean School of Ministry
Associate of Science - Nursing
Kellogg Community College
Associate of Applied Science - Nursing - LPN
Kellogg Community College
Associate of Applied Science - General Studies
Grand Rapids Community College
High School Diploma -
Kelloggsville High School
Similar Profiles
Tamara Alvarez-RoserTamara Alvarez-Roser
Administrative Assistant at Resurrection Life Church, Inc.Administrative Assistant at Resurrection Life Church, Inc.
Jo Angelia WatersJo Angelia Waters
Full-time Staff Congregational Care Pastor at Resurrection Baptist ChurchFull-time Staff Congregational Care Pastor at Resurrection Baptist Church
BETSY C. W. BOYDBETSY C. W. BOYD
Christian Education Director at Resurrection Lutheran ChurchChristian Education Director at Resurrection Lutheran Church