Rachel Greco
Clearwater
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
17
17
years of professional experience
Work History
Moving Consultant
PODS Enterprises
03.2020 - 03.2025
- Effectively assisted inbound prospecting clients plan their move and offer an optimal solution
- Built strong rapport and urgency while corresponding service values in a high call volume setting
- Created a robust pipeline and held a close rate of 60% within 3 months of becoming a closer
Retail Sales Associate
Pier One Imports
10.2017 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases
- Developed strong rapport with customers and created positive impression of business
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Dental Insurance Specialist
NAFMD
09.2012 - 10.2017
- Handled approximately 70-80 calls per day and implemented promotional strategies to increase customer base
- Determined appropriate dental plan by actively listening and
- Collected necessary deposits and enrolled over 40% of my calls as a top tier agent
Customer Care Representative
GSI Commerce
08.2008 - 07.2012
- Assisted over 100 customers every day with questions and orders while upholding a positive attitude
- Addressed customer needs with professionalism using prompt solving skills to create an adequate solution
- Diligently provided up-to-date knowledge of product and services
Education
A.S. Degree -
St. Petersburg College
High School Diploma -
James Madison High
Skills
- Excellent Communication
- Multitasking
- Time Management
- Active Listening
- Self Motivation
- Closing sales
- Problem-solving
- Upselling techniques
Timeline
Moving Consultant
PODS Enterprises
03.2020 - 03.2025
Retail Sales Associate
Pier One Imports
10.2017 - 02.2020
Dental Insurance Specialist
NAFMD
09.2012 - 10.2017
Customer Care Representative
GSI Commerce
08.2008 - 07.2012
High School Diploma -
James Madison High
A.S. Degree -
St. Petersburg College
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