Rachel Gutierrez
Dallas,TX
Summary
As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Rendon Reinforcing
06.2020 - Current
- Managing employee schedules for each week, managing payroll, job contracts, inventory and files
- Maintaining emails and calls for new sites
- Input data entry
- Establish reference points, gather tools and equipment, also coordinate and ensure all projects are completed in a timely manner.
Office Assistant
Gene Brown Total Care Automotive
10.2016 - 01.2019
- Maintaining great customer service, managing store parts products
- Managing inventory, products, orders, repair quotes, customer service
- Payroll, inventory, data entry, scheduling appointments, obtaining payments from customers, maintaining receipt and invoices, product management, scheduling appointments for services to clients
- Ordering parts, doing follow up calls for all clients for customer reviews and satisfaction.
Education
Diploma program -
Ashworth college
Tarrant County College
Skills
- Customer service
- Microsoft word
- Microsoft Point
- Project Management
- Budget Planning
- Communication
- Problem-solving
- Employee Scheduling
- Task Delegation
- Sales monitoring
- Product and service knowledge
- Cost Reduction
- Operations Management
- Workload Management
- Strategic Planning
- Project management abilities
- Staff Training and Development
- Customer Relations
- Customer rapport
Contact - Owner
- Cris Gutierrez, 210-833-8271
- Miguel Rendon, 682-203-6322
Timeline
Assistant Manager
Rendon Reinforcing
06.2020 - Current
Office Assistant
Gene Brown Total Care Automotive
10.2016 - 01.2019
Diploma program -
Ashworth college
Tarrant County College