Rachel Haines
Wilmington,NC
Summary
Dependable and customer-focused professional with over 25 years of experience in fast-paced environments. Proven ability to build positive relationships, provide exceptional customer service, manage multiple responsibilities, and support diverse learner needs. Known for reliability, professionalism, and creating welcoming experiences for customers and colleagues alike.
Overview
27
27
years of professional experience
Work History
Special Education Teacher
New Hanover County Schools
Wilmington, North Carolina
08.2025 - Current
- Developed individualized education plans for students with diverse learning needs, enhancing their engagement.
- Collaborated with parents and specialists to track student progress and support their development.
- Implemented behavior management systems to foster positive behaviors and improve classroom environments.
- Provided one-on-one support to students during lessons and activities, ensuring tailored learning experiences.
- Conducted assessments to evaluate student performance and needs, providing actionable feedback to parents.
- Maintained accurate records of student progress towards IEP goals.
Classroom Teacher and Team Lead
National Heritage Academy
Matthews, North Carolina
08.2017 - 06.2025
- Guided new teachers in curriculum development and lesson planning, enhancing program effectiveness.
- Developed engaging lesson plans aligned with curriculum standards to promote student participation.
- Collaborated with department heads to align training programs with organizational goals, improving staff knowledge sharing.
- Facilitated interactive classroom discussions and adapted instructional strategies for students of differing skill levels.
- Designed and implemented e-learning modules to provide flexible learning options for employees across locations.
Classroom Teacher
Charlotte Mecklenburg School System
Charlotte, North Carolina
08.1999 - 06.2017
- Developed engaging lesson plans aligned with curriculum standards to enhance understanding and engagement.
- Implemented diverse instructional strategies to cater to varying student learning styles, promoting collaboration.
- Fostered a positive classroom environment that encouraged student participation and tailored learning experiences.
- Assessed student performance through regular evaluations and collaborated with guardians to address concerns.
- Established positive relationships with students, parents, fellow teachers, and school administrators.
Education
Bachelor of Arts - Early Childhood Studies
West Virginia University
Morgantown, WV05-1999
Skills
Affiliations
- Volunteer, Special Olympics
- Volunteer, Habitat for Humanity
- Volunteer, Local Kids Night Out/Tutoring Event
Accomplishments
- Exemplary Teacher, 2024-2025
- Exemplary Teacher, 2023-2024
- Exemplary Teacher, 2022-2023
Timeline
Special Education Teacher
New Hanover County Schools
08.2025 - Current
Classroom Teacher and Team Lead
National Heritage Academy
08.2017 - 06.2025
Classroom Teacher
Charlotte Mecklenburg School System
08.1999 - 06.2017
Bachelor of Arts - Early Childhood Studies
West Virginia University