Rachel Hanley
Kenmore,NY
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Coco Bar And Bistro
07.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Nardin Academy
Buffalo, NY06.2023
Skills
- Dining Customer Service
- High-Volume Dining
- Dining Reservations
- Guest Flow
- Active Listening and Communication
- Menu Memorization
- Hospitality Service Expertise
- Assigning Tables
- Waiting Tables
Accomplishments
Varsity Basketball
Co-Captain of Varsity Basketball team
Monsignor Martin High School Athletic Association Girls Division A Basketball Honorable Mention All-Catholic
Community Service
100+ volunteer hours consisting of community service and service to Nardin Academy
Internship
Marketing and Communications Internship with Nardin Academy creating content for Nardin Today Magazine Spring/Summer Edition
Timeline
Hostess/Server
Coco Bar And Bistro
07.2021 - Current
High School Diploma -
Nardin Academy
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