Skylar Zug
Knoxville,TN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Server
Old Town Grill
Taz, TN
10.2022 - 08.2024
- Greeted guests upon arrival and escorted them to their tables.
- Greeted customers and provided them with menus.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phones promptly to record and confirm reservations.
- Served food and beverages to patrons and confirmed complete orders.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Set up tables in between patrons to reduce wait times.
Hostess
Wasabi Japanese Steakhouse And Sushi
Knoxville, TN
02.2024 - 05.2024
- Provided menus to customers and answered questions regarding menu items.
- Verified reservations and wait times with customers.
- Greeted customers and provided them with menus.
- Answered telephone to provide dining information and take reservations.
- Answered phones promptly to record and confirm reservations.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Some College (No Degree) - Psychology
University of Tennessee
Knoxville, TNSkills
- Dining area maintenance
- Hospitality service expertise
- Guest engagement
- Effective multitasking
- Performance improvement
- Dining customer service
Affiliations
- Affect and Emotion Lab Research Assistant
- UTK Ballroom Board Member
Accomplishments
- High School Valedictorian
Certification
- Pursuing an ABC license
References
References available upon request.
Timeline
Hostess
Wasabi Japanese Steakhouse And Sushi
02.2024 - 05.2024
Hostess/Server
Old Town Grill
10.2022 - 08.2024
Some College (No Degree) - Psychology
University of Tennessee
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