Jowell Reynolds
Fairburn,GA
Summary
Highly personable and skilled in customer service, with background as Server , Hostess and Line Cook in restaurant, lounge, and fast food settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
5
5
years of professional experience
Work History
Hostess/Server
Louisiana Bistreaux
East Point, GA
06.2023 - 01.2025
- Received and recorded patrons' dining reservations.
- Maintained a clean and organized dining area.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
Server/Bartender
Remixx Lounge
Atlanta, Georgia
11.2022 - 06.2023
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Line Cook
Firehouse Subs
Lawrenceville , GA
04.2020 - 09.2022
- Trained new team members on proper meat and vegetable preparation techniques.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Received and stored food and supplies.
Education
Bachelor of Arts - Communication And Media Studies
Clayton State University
Morrow, GA05-2027
Bachelor of Science - Psychology
Atlanta Metropolitan State College
Atlanta, GASkills
- Dining area maintenance
- Buffet setup and takedown
- High volume dining
- Cleaning and sanitation
- Dining room management
- Guest complaint resolution
- Seating coordination
- Table setting
- Detail-oriented
Timeline
Hostess/Server
Louisiana Bistreaux
06.2023 - 01.2025
Server/Bartender
Remixx Lounge
11.2022 - 06.2023
Line Cook
Firehouse Subs
04.2020 - 09.2022
Bachelor of Arts - Communication And Media Studies
Clayton State University
Bachelor of Science - Psychology
Atlanta Metropolitan State College