Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Hartshorn

Granbury

Summary

Driven and goal-oriented professional with a proven track record at Cheerful Heart Gifts & Boutique, excelling in customer service and teamwork. Demonstrated ability to enhance customer engagement and repeat business through effective problem-solving and an outgoing personality. Skilled in multitasking and time management, significantly improving store efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate

Cheerful Heart Gifts & Boutique
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Table Busser

Stumpy's Lakeside Grill
06.2021 - 08.2021
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Supported servers by responding to guest needs and retrieving items.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.

Education

High School Diploma -

Covenant Classical School
Fort Worth, TX
05.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills

Timeline

Sales Associate

Cheerful Heart Gifts & Boutique
06.2022 - 08.2022

Table Busser

Stumpy's Lakeside Grill
06.2021 - 08.2021

High School Diploma -

Covenant Classical School

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Rachel Hartshorn