Rachel Hintz
Macomb,MI
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Diplomatic and motivational leader with good relationship-building and decision-making abilities.
Overview
8
8
years of professional experience
Work History
Operations Manager
SkyLabs LLC
Mt. Morris, MI
07.2020 - Current
- Directed day-to-day operations by implementing specific procedures that occurred throughout the work shift.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Tracked and replenished inventory to maintain continuous demand for product.
- Managed scheduling, training and inventory control.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Oversaw financial management, budget management, accounting and payroll activities.
- Addressed customer concerns with suitable solutions.
Warehouse Manager
Grupo Antolin
Auburn Hills, MI
05.2019 - 09.2019
- Provided information to shipping and receiving personnel regarding inventory stock.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
- Generated warehouse shipping documents, packing lists and invoices.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Operated forklifts to fill or empty overhead spaces.
Warehouse Lead
Master Halco
Westland, MI
04.2018 - 09.2018
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Loaded and unloaded trailers with care and efficiency.
- Staged and sorted products for loading.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Used daily production sheets or work tickets to accurately record quantity of units handled and moved.
Education
BBA - International Business/ Logistics
Cleary University
Howell, MI05.2020
Skills
- Goal Setting
- Maintaining Compliance
- Inventory Management
- Multidisciplinary Collaboration
- Staff Management
- Workflow Optimization
- Operations Monitoring
- Planning and Implementation
- Decision Making
- Logistics Oversight
- Originality and Creativity
- Hiring and Onboarding
- Business Leadership
- Problem-Solving
Timeline
Operations Manager
SkyLabs LLC
07.2020 - Current
Warehouse Manager
Grupo Antolin
05.2019 - 09.2019
Warehouse Lead
Master Halco
04.2018 - 09.2018
BBA - International Business/ Logistics
Cleary University