Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Hopper

Maple Valley,WA

Summary

I’ve worked in hospitality with affluent families both in and out of the home for over 30 years. I started off nannying and doing household management for the Cowles Family in Spokane during my college years. After graduation, I moved to Seattle to pursue a Post-Bach degree in education and ended up nannying for the McCaw family on a full time basis. As the children became more independent, I worked for the family as an assistant both for Mary Kay helping with the teens, running errands, preparing meals and also for the CFO at the family office helping with general office management and accounts payable. Once I was married and had my own twins (now in college, I continued to work part-time for the family primarily at the office. For the last 11 years I’ve worked for the PROClub as a Personal Trainer and Pilates instructor eventually working into my role as Group Fitness Supervisor while still maintaining my part-time position at the McCaw office. I am now ready to leave the personal training business and get back to a more full-time managerial salaried position.

Overview

26
26
years of professional experience

Work History

Group Fitness Supervisor / Personal Trainer

PROClub
Seattle, WA
04.2013 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Responsible for auditioning, hiring, training and onboarding of new instructors.
  • Planned, advertised and set up quarterly events and programs.
  • Managed class schedule of over 20 classes per week and 15 instructors ensuring coverage for all classes.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for clients based on individual needs.

Personal Assistant / Nanny

Keith And Mary Kay Family Foundation
Seattle, WA
01.1998 - Current
  • Maintained appropriate filing of personal and professional documentation
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Worked with house manager, housekeeper, security, flight and boat crew as well as administrative staff to ensure and smooth schedules for entire family during travel.
  • Handled incoming mail, bills and invoices and completed other administrative tasks.
  • Completed household tasks by assisting with laundry, light housekeeping grocery and gift shopping.
  • Prepared meals and snacks for family.
  • Planned and organized parties for kids and assisted in large parties for the family.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Regularly traveled with family to help with vacation activities and childcare.

Education

Bachelor Of Arts - Communication Disorders

Eastern Washington University
Cheney, WA
06.1997

Skills

  • Complex Problem-Solving
  • Schedule development
  • Project Planning
  • Training and mentoring
  • Staff Management

Timeline

Group Fitness Supervisor / Personal Trainer

PROClub
04.2013 - Current

Personal Assistant / Nanny

Keith And Mary Kay Family Foundation
01.1998 - Current

Bachelor Of Arts - Communication Disorders

Eastern Washington University
Rachel Hopper