Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Jensen

Austin,TX

Summary

Friendly waitress with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Sundancer Grill
Austin, TX
05.2023 - 08.2023
  • Utilized POS system to total meal costs and add taxes for final bill calculation (Toast system certified).
  • Assisted in seating guests at tables or booths.
  • Communicated daily specials to customers.
  • Served food and beverages to patrons and confirmed complete orders.
  • Trained new employees to perform duties.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Suggested additional items to customers based on their preferences and needs.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Checked back with customers throughout meal service to ensure satisfaction.

Restaurant Hostess

Sundancer Grill
Austin, TX
04.2021 - 04.2023
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Stocked service stations with ice, napkins and straws.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Organized storage areas for clean dishes and stocked linens.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.

Lifeguard

Equipt Aquatics
Austin, TX
05.2020 - 11.2021
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Responded quickly to medical emergencies in the pool area.
  • Observed sections of assigned water zone of responsibility.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.

Education

Bachelor of Science - Pre-Dental Biology

Louisiana State University And A&M College
Baton Rouge, LA
05.2026

GED -

Vandegrift High School
Austin, TX
05.2022

High School Diploma -

Austin Community College
Austin, TX
05.2022

Skills

  • Menu Recommendations
  • Safe Food Handling
  • Guest Relations Management
  • Order Accuracy
  • First Aid
  • Swim Instruction
  • Emergency Response
  • CPR Certified

Certification

  • State of Texas Registered Dental Assistant

Timeline

Waitress

Sundancer Grill
05.2023 - 08.2023

Restaurant Hostess

Sundancer Grill
04.2021 - 04.2023

Lifeguard

Equipt Aquatics
05.2020 - 11.2021

Bachelor of Science - Pre-Dental Biology

Louisiana State University And A&M College

GED -

Vandegrift High School

High School Diploma -

Austin Community College

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Rachel Jensen