Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Kelley

Summary

Competent Server Trainer offering 20 years of food service experience in Breakfast/Brunch high volume restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server/Trainer Assistant

Brunch Snob
02.2022 - 04.2024

I was employed by a small, family owned business that features an extensive brunch menu in the heart of Ahwatukee. I was the lead server and trainer and managed the FOH two days a week. My duties included seating guests, taking beverage and food orders, and delivering all items to my section as well as the rest of the dining room. I touched tables to ensure guest satisfaction and communicated directly with the BOH staff and the host team to oversee the flow of the restaurant as a whole. All servers are their own cashiers and I was the cash till key-holder on managing shifts to assist in cash transactions.

Graduate Teaching Associate

Arizona State University, Tempe Campus
08.2019 - 05.2020
  • Enhanced student comprehension by incorporating diverse teaching methods and strategies.
  • Actively participated in professional development opportunities, staying current on educational trends and research findings for continuous improvement as an educator.
  • Contributed to curriculum development initiatives, ensuring alignment with current educational standards and best practices.
  • Served as a liaison between faculty and students, addressing concerns and facilitating communication for improved academic outcomes.

Restaurant Server

Hangar Cafe
09.2018 - 12.2018

Server at the restaurant located in the Chandler Municipal Airport. Responsibilities included recording orders, delivering dishes and beverages to along with expo and bussing duties as well as cashier services.

Restaurant Server

U.S. Egg Restaurant
01.2017 - 04.2017

Server at a family owned restaurant and I have been an employee on and off since 2005. Performed hostess duties, cashier responsibilities, serving food and alcohol to guests in an effective manner. Daily/weekly side work duties along with light cleaning.

Education

Master of Arts - Spanish Language And Literature

Arizona State University
Tempe, AZ
08.2021

Bachelor of Arts - Spanish Literature

Arizona State University
Tempe, AZ
05.2019

Skills

  • Strong multitasking
  • Shift Management
  • Exceptional communication
  • Quality Control
  • Cash Handling
  • Food Safety Compliance
  • POS System proficiency
  • High-volume dining
  • Safe handling procedures
  • Restaurant Operations
  • Team Member Training

Certification

Food handlers card 2022

Timeline

Lead Server/Trainer Assistant

Brunch Snob
02.2022 - 04.2024

Graduate Teaching Associate

Arizona State University, Tempe Campus
08.2019 - 05.2020

Restaurant Server

Hangar Cafe
09.2018 - 12.2018

Restaurant Server

U.S. Egg Restaurant
01.2017 - 04.2017

Master of Arts - Spanish Language And Literature

Arizona State University

Bachelor of Arts - Spanish Literature

Arizona State University
Rachel Kelley