Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Kennedy

Mount Washington,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Front of House Team Member

Chick-fil-A - Glenmary
Louisville, KY
03.2023 - Current
  • Maintained a professional attitude while working under pressure during peak hours.
  • Refilled condiments, napkins and server workstations.
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Welcomed each guest warmly and engaged with them to learn how to best serve needs.
  • Delivered guest orders to correct tables or take-out counter.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Provided customer support with menu selection and answered questions about specials or other restaurant offerings.

Bakery Assistant

Bae's Baekery
Louisville, KY
05.2021 - Current
  • Assisted in the preparation of dough for cakes, cookies and other baked goods.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability.
  • Packaged finished products for sale in retail outlets or for delivery services.
  • Organized ingredients and supplies in storage areas, moving, and sorting large bags of flour, sugar and other ingredients.
  • Operated point-of-sale system to receive cash or credit card payments and issue receipts.
  • Maintained safe food handling practices to prevent germ spread.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Served customers at the front counter by providing product information and taking orders.
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Finished baked goods with glazes, icings and other toppings.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.

Equestrian Assistant

Louisville Equestrian Center
Louisville, KY
03.2017 - 02.2023
  • Supervised farriers while they trimmed hooves or applied horseshoes.
  • Turned out horses to promote optimal exercise and health.
  • Assisted with the loading and unloading of horses onto trailers for transportation purposes.
  • Prepared feed buckets according to individual dietary needs of each horse.
  • Assisted in teaching riding lessons to beginners and experienced riders alike.
  • Cleaned tack and equipment used for riding activities.
  • Performed general maintenance tasks such as mucking out stalls and cleaning paddocks.
  • Accompanied equestrian riders on trails to ensure safety during rides.
  • Completed routine barn upkeep tasks such as stocking supplies.
  • Placed tack or harnesses on horses to accustom horses to feel of equipment.
  • Ensured proper handling techniques when leading horses from stalls or paddocks.
  • Assisted in the daily care of horses, including feeding, grooming, and exercising them.
  • Participated in necessary farm chores and assisted with feeding, turnout, cleaning stalls, barn and farm maintenance, grooming and exercise.
  • Kept horses healthy and ready for activities by preparing and distributing feed and water on-schedule.

Education

High School Diploma -

Highlands Latin Cottage School
Louisville, KY
05-2024

Skills

  • Team Collaboration
  • Point of Sale (POS) System Operations
  • Order Fulfillment
  • Work Prioritization
  • Product Packaging
  • Customer Service

References

References available upon request.

Timeline

Front of House Team Member

Chick-fil-A - Glenmary
03.2023 - Current

Bakery Assistant

Bae's Baekery
05.2021 - Current

Equestrian Assistant

Louisville Equestrian Center
03.2017 - 02.2023

High School Diploma -

Highlands Latin Cottage School
Rachel Kennedy