Rachel King
Grand Junction,CO
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Ulta
07.2023 - 08.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Sales Associate
HomeGoods
01.2022 - 08.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Work Study Student
Colorado Mesa University
09.2020 - 05.2021
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Sales Associate
Tilly's
11.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Massage Envy
05.2019 - 10.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Crew Member
AMC Theatres
05.2017 - 08.2017
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Bachelor of Arts - Applied Anthropology And Geography
Colorado Mesa University
Grand Junction, CO12-2024
High School Diploma -
Cherry Creek Elevation
Aurora, CO05-2020
Skills
- Upselling strategies
- Paperwork management
- Report creation
- Organization
- Problem-solving abilities
- Multitasking
- Team building
- Reliability
- Conflict Resolution
- Data consolidation
- Teaching strategies
- Critical Thinking
Timeline
Beauty Advisor
Ulta
07.2023 - 08.2024
Sales Associate
HomeGoods
01.2022 - 08.2022
Work Study Student
Colorado Mesa University
09.2020 - 05.2021
Sales Associate
Tilly's
11.2019 - 08.2020
Front Desk Receptionist
Massage Envy
05.2019 - 10.2019
Crew Member
AMC Theatres
05.2017 - 08.2017
Bachelor of Arts - Applied Anthropology And Geography
Colorado Mesa University
High School Diploma -
Cherry Creek Elevation
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