Rachel Kutsunai
Las Vegas
Summary
Energetic and customer-focused professional with diverse experience in fast-paced service, retail, and creative sales environments. Proven ability to deliver exceptional customer service, drive sales, and work collaboratively on high-performing teams. Skilled in multitasking, merchandising, cash handling, and building strong customer relationships. Passionate about creating positive experiences and relations through personalized service and attention to detail.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Reno
02.2024 - 10.2024
- Welcomed customers and processed orders for beverages and food items.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Sales Associate
Buckle
Reno
10.2022 - 04.2023
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Developed trusting relationships with customers by making personal connections.
Florist
Eileen Entertainment
Las Vegas
09.2021 - 12.2021
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Took photographs of completed floral arrangements for promotional purposes.
- Stocked shelves with new merchandise on a daily basis.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Education
High School Diploma -
Las Vegas Academy Of The Performing Arts
Las Vegas05-2022
Chemistry, Biology, And Business
University of Nevada, Reno
RenoPsychology
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Customer relationship management
- Relationship building
- Safe food handling practices
- Effective communication
- Adaptive and creative
- Exceptional customer service
- Problem-solving
- Multitasking and organization
- Promotional strategies
- Espresso machine operation
- Floral design
Timeline
Barista
Dutch Bros
02.2024 - 10.2024
Sales Associate
Buckle
10.2022 - 04.2023
Florist
Eileen Entertainment
09.2021 - 12.2021
High School Diploma -
Las Vegas Academy Of The Performing Arts
Chemistry, Biology, And Business
University of Nevada, Reno
Psychology
University of Nevada, Las Vegas
Similar Profiles
Isabella KochIsabella Koch
Barista at Dutch BrosBarista at Dutch Bros
Kendyl BeamKendyl Beam
Barista Shift Lead at Dutch Bros.Barista Shift Lead at Dutch Bros.
Grace MeyerGrace Meyer
Barista at Dutch Bros CoffeeBarista at Dutch Bros Coffee
Angela NaughtonAngela Naughton
Shift Leader at Dutch BrosShift Leader at Dutch Bros
Ariana CoomerAriana Coomer
Barista at Jamba JuiceBarista at Jamba Juice