Rachel Lamberti
Lewisville,TX
Summary
I have worked in the restaurant industry and coffee industry for 20 years
Overview
29
29
years of professional experience
Work History
Customer Service Manager
Lamberti's Ristorante & Wine Bar
Irving, TX
2018.01 - Current
Restaurant Manager
Darden
Manchester, NH
1995.05 - 2002.11
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
Associates Of Arts - Liberal Arts And General Studies
Northlake College
Irving, TX08.2022
Skills
- Quality Assessments
- Build Themes
- Customer Needs Assessments
- Marketing and Advertising Strategies
Timeline
Customer Service Manager
Lamberti's Ristorante & Wine Bar
2018.01 - Current
Restaurant Manager
Darden
1995.05 - 2002.11
Associates Of Arts - Liberal Arts And General Studies
Northlake College