Rachel Lee
Idaho Falls,ID
Summary
Dedicated and detail-oriented professional with experience as a hostess, waitress, and housekeeper. Proven ability to multitask effectively in fast-paced environments while maintaining a calm, professional attitude. Adaptable to various situations and environments. Eager to learn new skills and open to diverse opportunities for growth and development.
Overview
3
3
years of professional experience
Work History
Housekeeper
Under Canvas
03.2024 - 10.2024
- Maintained sanitary standards by disinfecting restroom facilities.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens, sweeping floors, making beds, and restocking bathroom items.
- Demonstrated flexibility in adjusting work schedules according to fluctuating occupancy rates.
Hostess
Mackenzie River Pizza
12.2022 - 09.2023
- Greeted customers warmly upon arrival and sat them according to a server rotation, as well as checked with the server's workload; eliminating server complaints
- Memorized the restaurant's menu and operated expo, making sure orders were out to guests timely and correctly
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered phone calls to take orders, give information and document reservations.
Waitress
Great Hunan
02.2022 - 09.2022
- Provided friendly and efficient service to guests, gathered their drink and food order as well as presented their dishes to the table
- Suggested menu items to satisfy customer needs and answered questions about specific dishes
- Communicated with the kitchen to make sure their food was prepared efficiently and on time
- Completed side work every shift including cleaning tables, sweeping, mopping, and restocking restaurant necessities
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Skyline High School
Idaho Falls, ID05.2023
Skills
- Customer service
- Teamwork
- Strong multitasking
- Active listening
- Attention to detail
- Time management
Awards
Summa Cum Laude; Reward for 3.8 GPA
Timeline
Housekeeper
Under Canvas
03.2024 - 10.2024
Hostess
Mackenzie River Pizza
12.2022 - 09.2023
Waitress
Great Hunan
02.2022 - 09.2022
High School Diploma -
Skyline High School
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