Rachel Lopez
Summary
Greetings! My name is Rachel, a 22 year old entrepreneur born and raised in the Sunshine State and have accumulated multiple skill sets through various work experiences in the past as you can see below. My goal is to expel kindness into the world, improve each and every day, while gathering as much experience/knowledge as possible to expand my options in the future to which best suits the lifestyle desired. Currently my occupation is a Solar Sales Consultant with a strong understanding of acceptable energy standards for lowering resource use and costs. Skilled in delivering creative and unique solutions to help homeowners increase efficiency while reducing energy consumption. Competent in preparing proposals and contract paperwork, managing schedules and coordinating installations and service calls to maximize customer satisfaction and business.
Overview
5
5
years of professional experience
Work History
Solar Energy Consultant
Meraki Solutions
Tallahassee, FL
05.2021 - Current
- Create sales and marketing tools, growing clientele and generating quality sales leads through canvasing, online marketing, and community outreach.
- Negotiate with homeowners about specific solar programs that will best suit their needs and lifestyle.
- Mentor new sales representatives.
- Proposed commercial sustainability practices and solar installations, reducing energy costs and environmental impact.
- Develop strategic and tactical sales plans.
- Submit proper documentation to lending companies.
- Establish healthy relationships with customers and staff.
- Add customer information to Meraki's database.
- Attend regular meetings 4x's a week to report progress, assist others, and motivate one another.
Front Desk Agent
Esporta Fitness
Bradenton, FL
01.2020 - 05.2021
- Used internal software to process check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, answered questions, and resolved any issues.
- Oversee fast-paced front desk operations and guests' needs at busy facility.
- Collected deposits, fees, and payments in multiple forms.
- Cold calling customers who had error with payment or have cancelled to negotiate reinstating membership.
- Opening establishment by unlocking all doors, assuring AED was functional for safety reasons, as well as performing a "walk through" to ensure all areas of the facility met company policies.
Backroom Associate
Walmart
Bradenton, FL
01.2019 - 01.2020
- Evaluated incoming shipments for quality issues and processed all freight.
- Used hand-held devices to record and monitor inventory levels and completed arrival of items to uncover and address inaccuracies.
- Unload and divide merchandise by item with team members.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Transported merchandise pallets to move to the designated areas.
- Stocked designated items on shelves, end caps and displays.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill level.
Front of House Manager
Fuzzy Taco Shop
Bradenton, FL
06.2017 - 01.2019
- The very start of my work experience began as a cashier, which led to bartender backup, and eventually management for front of house.
- Provide excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Open or close establishment which included handling registers, splitting tips amongst staff, and entering revenue into company database at close.
- Maintain cleanly and presentable establishment.
Education
High School Diploma -
Bayshore High School
Bradenton, FL06.2018
Skills
- Cold Calling
- Professional Relationships
- Customer Accounts Management
- Critical Thinking
- Customer Experience
- Prospecting Experience
- Cash Control
- Billing Procedures
- Adaptable
- Social Perceptiveness
- Integral
- Self Starter
- Contract Closing
- Proposal Generation
- Client Rapport Building
- Energy Audits
- Learning Strategies
- Closing Procedures
- Energy Solutions
- Converting Leads
- Serving Customer Needs
Timeline
Solar Energy Consultant
Meraki Solutions
05.2021 - Current
Front Desk Agent
Esporta Fitness
01.2020 - 05.2021
Backroom Associate
Walmart
01.2019 - 01.2020
Front of House Manager
Fuzzy Taco Shop
06.2017 - 01.2019
High School Diploma -
Bayshore High School