Rachel Malloy
Endicott,NY
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Endwell Family Physicians
09.2024 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Prepared lab specimens for diagnostic evaluation.
Server
Langlands
09.2023 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
UHS Nurse Externship
UHS
05.2025 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
Education
Associate of Science - Nursing
05-2026
- Dean's List Spring Semester 2024
- Judith C. Peckham Scholarship Recipient
- Steven L. Amell Entrepreneurial Spirit Scholarship Recipient
- 3.8 GPA
High School Diploma -
06-2023
- Honor Roll (2019-2023)
- Awarded (Scholar Athlete Award)
- Completed AP course in AP Biology
- National Honor Society Member
- Key Club Member
- Spanish Club Member
- Extracurricular Activities: Volleyball and Lacrosse (2019-2023)
- Elected Captain of Volleyball team 2022-2023
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Clinical documentation
- Patient-focused care
- Specimens collection and processing
- Patient assessments
- Sterile technique
- CPR
- EMR / EHR
- Professional bedside manner
Certification
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
UHS Nurse Externship - UHS
05.2025 - Current
Medical Assistant - Endwell Family Physicians
09.2024 - 05.2025
Server - Langlands
09.2023 - 05.2025
SUNY Broome Community College - Associate of Science, Nursing
Union Endicott High School - High School Diploma,
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