Rachel McDonald
Austin,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing professional with track record of driving increased revenue, improving client experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Real Estate Strategist
David Brodsky Properties
07.2022 - Current
- Maintained connections with clients to encourage repeat business and referrals
- Identified and pursued valuable business opportunities to generate new streams of revenue and improve sales.
- Maintained extensive knowledge of Industry products and services to provide top-notch expertise to customers.
- Negotiated contracts and closed sales with new and existing clients.
- Communicated with organizations to build networks and develop leads.
- Arranged potential client contacts, cultivated relationships and followed through with all service needs.
- Met with current clients to assess needs and develop improvement plans.
- Expanded business through effective network development, identifying new and prospective clients.
- Recognized as a top producer in the months of September, November, and December 2022.
Salesperson
Spyglass Realty
02.2021 - 07.2022
- Managed book of business to maintain positive relationships and make effective client-related decisions.
- Asked open-ended questions to determine needs and assisted customers in finding right path to home ownership.
- Worked to build relationships with customers and built potential for additional sales.
- Devised strategies to exceed required goal level and achieve monthly quota.
- Generated leads for sales and rental properties through cold calls and referrals.
- Preformed in top 3% of agents at brokerage.
Real Estate Assistant /Buyer's Agent
Key Group Austin
10.2019 - 02.2021
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Negotiated, facilitated and managed transactions.
- Assisted management with activities to plan and oversee events and programs.
- Acquired product and service knowledge to provide solutions to customers.
- Reviewed market research data and changed sales plans accordingly.
- Maintained inventories and records of sales collaterals and closings.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of client preferences.
- Awarded for being an exceptional team player and producer.
Real Estate Sales Associate
Compass - Real Estate Brokerage
07.2023 - Current
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Generated leads through networking events, building a strong referral base for future business opportunities.
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Regularly reported progress on sales activities to senior management, providing valuable insights into market dynamics and areas for growth.
Education
Associate of Arts - Marketing
Austin Community College
Austin, TX05.2018
High School Diploma -
Westwood High School
Austin, TX06.2015
Skills
- Sales Pipeline Management
- Analytical and Logical Thinking
- Lead Prospecting
- Lead Follow-Up
- Client Guidance
- Business Development and Planning
- CRM Software
- Retention Program Development
- Background Checks
- Verbal and Written Communication
- Networking and Partnership Development
- Solution Optimization
- Sales Development
- Client Advocacy
Accomplishments
- Ranked in the top 6% of agents in Texas.
- Generated $11 million in sales in 2022
- Generated $8 million in sales in 2021.
- Generated $5 million in sales in 2020
- Selected by management to work with relocation clients dissatisfied with assigned salesperson, resulting in a 100% salvage rate.
- Member of the Austin Young Women's Alliance
- Member of The Junior League of Austin
Timeline
Real Estate Sales Associate
Compass - Real Estate Brokerage
07.2023 - Current
Real Estate Strategist
David Brodsky Properties
07.2022 - Current
Salesperson
Spyglass Realty
02.2021 - 07.2022
Real Estate Assistant /Buyer's Agent
Key Group Austin
10.2019 - 02.2021
Associate of Arts - Marketing
Austin Community College
High School Diploma -
Westwood High School
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