Rachel McGinn
Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered itme to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
Retail Sales Representative
Comcast
07.2018 - 06.2022
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Generated brand awareness and positive product impressions to increase sales.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Waitress
Bistro La Roux
07.2017 - 07.2018
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained new servers on restaurant policies and procedures.
Sales Associate
Art N Soul
06.2016 - 07.2017
- Created and repaired jewelry for customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Waseca High School
Waseca, MNSome College (No Degree) - General Studies
University of Minnesota - Twin Cities
Minneapolis, MNAssociate of Science - Geology
Mount Hood Community College
Gresham, OR05.2013
Skills
- Brand Promotion
- Engaging with Diverse Customers
- Retail Metrics and Goals
- Flexible Hours
- Strong Communication and Interpersonal Skills
- Customer Service
- Complex Problem-Solving
- Upselling
Accomplishments
- Awarded highest yearly sales two years in a row.
- Exceeded monthly quota.
- Collaborated with upper management in the development of monthly metal health meetings.
- Awarded employee of the month for 5 months in a row.
Timeline
Delivery Driver
DoorDash
02.2021 - Current
Retail Sales Representative
Comcast
07.2018 - 06.2022
Waitress
Bistro La Roux
07.2017 - 07.2018
Sales Associate
Art N Soul
06.2016 - 07.2017
High School Diploma -
Waseca High School
Some College (No Degree) - General Studies
University of Minnesota - Twin Cities
Associate of Science - Geology
Mount Hood Community College