Rachel Smith
Owosso,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Personal Trainer/Certified Group Fitness Instructor
Memorial Healthcare Wellness Center
Owosso , MI
2022.09 - Current
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Organized and instructed group classes for small groups or large groups depending on client's preferences.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Responded promptly to customer inquiries regarding services offered or upcoming events.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
Fitness Specialist
Burcham Hills Retirement Community
East Lansing , MI
2022.09 - Current
- Conducted orientation sessions to introduce new members to facility processes and explain rules.
- Attended staff meetings and training sessions to maintain updated knowledge of policies and procedures.
- Reported accidents, injuries, or incidents to professionals for follow up and resolution.
- Developed personalized workout plans based on individual client assessments and goals.
- Organized and led workshops and seminars on health, wellness, and fitness topics.
- Conducted one-on-one training sessions to meet clients' specific health and fitness objectives.
Quality Control Technician
CIE Newcore Machine Tool And Gear
Corunna
2015.05 - 2017.07
- Monitored daily performance of production team to identify and address issues affecting quality product output
- Oversaw back-sorting processes if parts were found out of specification
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates
- Performed thorough inspections of incoming materials and outgoing products
- Noted results and entered data into computer to track and assess trends
- Experience using and adjusting optical comparator, roundness tester, contracer, coordinate-measuring machine, run out table, calipers, micrometers, height stand, and various manual gauges.
Assistant Manager
NCG Cinemas
Owosso
2013.09 - 2015.05
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Directed and led employees, supervising activities to drive productivity and efficiency
- Enforced company policies and procedures to strengthen operational standards across departments
- Led employee performance evaluations and rewarded top performers to retain quality personnel
- Assisted with developing and implementing marketing strategies to improve sales and profitability
- Worked closely with customers to understand needs and resolve diverse issues
- Assisted in cinema opening and closing by setting up office space, computers, projection, inventory, and cash registers.
Sales Associate
Bronner’s Christmas Wonderland
Frankenmuth
2011.09 - 2012.12
- Provided positive first impressions to welcome existing and new customers
- Engaged customers in friendly, professional dialogue to determine needs and answer questions about the history of Bronner’s
- Adhered to company initiatives and achieved established goals
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Certified Personal Trainer -
National Academy of Sports Medicine AFAA
Gilbert, AZ09.2022
High School Diploma -
Birch Run High School
Birch Run, MI05.2013
Skills
- Critical Thinking
- Leadership
- Attention to Detail
- Time Management
- Independent Decision Making
- Excellent customer service
- Problem Solving
- Goal setting and planning
Hobbies and Interests
Run 5k and 10k races Krav Maga level 2 student
Timeline
Personal Trainer/Certified Group Fitness Instructor
Memorial Healthcare Wellness Center
2022.09 - Current
Fitness Specialist
Burcham Hills Retirement Community
2022.09 - Current
Quality Control Technician
CIE Newcore Machine Tool And Gear
2015.05 - 2017.07
Assistant Manager
NCG Cinemas
2013.09 - 2015.05
Sales Associate
Bronner’s Christmas Wonderland
2011.09 - 2012.12
Certified Personal Trainer -
National Academy of Sports Medicine AFAA
High School Diploma -
Birch Run High School
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