Rachel Mikaele
Portland
Summary
Dynamic Administrative Manager with a proven track record at MSST Holdings LLC, excelling in office management and organization. Expert in expense reporting and enhancing operational efficiency, I successfully coordinated compliance audits and improved communication flows, ensuring regulatory standards were met while fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Administrative Manager
MSST Holdings LLC
08.2022 - Current
- Oversaw document management systems, maintaining organized records for easy retrieval.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Monitored daily cash flow and reconciled discrepancies to maintain financial integrity of branch operations.
Front Desk Supervisor
ENTOffice.org
09.2015 - 12.2022
- Supervised front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Trained and mentored staff on customer service protocols and clinic policies.
- Implemented workflow improvements to enhance patient experience and reduce wait times.
- Managed inventory of office supplies, ensuring availability for daily operations.
Education
High School Diploma -
Hudson's Bay High School
Vancouver, WASkills
- Office administration
- Organization and multitasking
- Office management
- Expense reporting
Timeline
Administrative Manager
MSST Holdings LLC
08.2022 - Current
Front Desk Supervisor
ENTOffice.org
09.2015 - 12.2022
High School Diploma -
Hudson's Bay High School