Rachel Moctezuma
Moultrie,Georgia
Summary
Driven and bilingual professional with a proven track record at Brent Chitty State Farm, excelling in customer service and complaint resolution. Demonstrated ability to quickly master tasks, leading to efficient training of new team members and fostering strong client relationships. Skilled in computer applications and teamwork, consistently maintaining high standards of service. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Team Member
Brent Chitty State Farm
2020.02 - 2024.07
- Maintained a productive, efficient approach to all tasks.
- Trained new team members by relaying information on company policies and systems.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payments for order totals.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
Education
BBA - Finance
Georgia Southern University
Statesboro, GA12.2024
Skills
- Bilingual
- Customer Service
- Workplace Safety
- Complaint resolution
- Computer Skills
- Teamwork and Collaboration
- Policy Renewals
Timeline
Team Member
Brent Chitty State Farm
2020.02 - 2024.07
BBA - Finance
Georgia Southern University
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