Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Neyland

Austin,TX

Summary

Results-driven Project Coordinator with a strong background in patient advocacy and healthcare navigation. Proven ability to manage complex projects and foster effective team collaboration to improve patient outcomes. Dedicated project coordinator recognized for exceptional leadership in team collaboration and patient advocacy. Committed to improving operational efficiency and providing emotional support to patients navigating complex healthcare systems.

Overview

12
12
years of professional experience

Work History

Project Coordinator

Neyland Electrical
Austin, TX
12.2018 - Current
  • Coordinated project schedules and timelines to ensure timely completion of tasks.
  • Managed vendor relationships to secure necessary materials and services.
  • Developed project plans outlining key deliverables and milestones for clarity.
  • Supported management in identifying process improvements for operational efficiency.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Project takeoff's

Patient Advocate

EPS rx
Dallas, Texas
05.2015 - 12.2018
  • Resolved patient inquiries regarding medication access and insurance coverage issues.
  • Educated patients on medication usage, side effects, and adherence strategies.
  • Advocated for patient needs
  • Maintained accurate records of patient interactions and follow-up actions taken.
  • Assisted patients in navigating complex healthcare systems and resources available to them.
  • Developed informational materials to improve patient understanding of services offered by EPS rx.
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Facilitated communication between providers, patients, and family members.
  • Provided emotional support to patients and their families during difficult times.
  • Advised on available resources such as financial assistance programs or home care options.
  • Advocated for patients' rights when dealing with third party payers or other healthcare entities.
  • Helped patients understand care, coverage, and payment responsibilities and rights.
  • Participated in community outreach events focused on educating individuals about healthcare options available in the area.
  • Provided emotional support and counseling to patients and their families.

Patient Advocate

Hope For Hemophilia
Baton Rouge, Louisiana
08.2013 - 05.2015
  • I took incoming calls.
  • Helped patients fill out their application for assistance.
  • Found resources for the patient's needs.
  • set up and tear down of exhibit halls
  • Gave out educational materials.
  • I had meetings with organizations to raise funding for our nonprofit.
  • Assisted patients in navigating complex healthcare systems and resources available to them.
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Provided emotional support to patients and their families during difficult times.
  • Gathered and analyzed patient information to determine special program eligibility.

Advocate

Texas Bleeding disorders coalition
Austin, Texas
08.2013 - 05.2015
  • Helped write up bills to advocate for.
  • I called representatives' and senators' offices to schedule appointments.
  • Attended training sessions to stay updated on advocacy best practices and regulations.
  • Coordinated volunteer efforts, leveraging community support to enhance advocacy projects.
  • Collaborated with community organizations to provide resources and support services.

Education

Registered Dental Assistant - Dental Assistant

Camden County Technical School
Camden, NJ
06-2004

Some College (No Degree) - Music

Gateway College of Evangelism
Saint Louis, MI
01-2003

High School Diploma -

Delsea Regional Highschool
Franklinville, NJ
06-2002

Skills

  • Project management
  • Patient advocacy
  • Healthcare navigation
  • Community outreach
  • Effective communication
  • Emotional support
  • Team collaboration
  • Research skills
  • Critical thinking
  • Active listening
  • Collaboration
  • Teamwork and collaboration
  • Project planning
  • Organizational skills
  • Friendly, positive attitude
  • Microsoft Word
  • Research
  • Self-Directed

Timeline

Project Coordinator

Neyland Electrical
12.2018 - Current

Patient Advocate

EPS rx
05.2015 - 12.2018

Patient Advocate

Hope For Hemophilia
08.2013 - 05.2015

Advocate

Texas Bleeding disorders coalition
08.2013 - 05.2015

Registered Dental Assistant - Dental Assistant

Camden County Technical School

Some College (No Degree) - Music

Gateway College of Evangelism

High School Diploma -

Delsea Regional Highschool

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