Rachel Orrico
West Chester,United States
Summary
Driven to exceed expectations, I leveraged leadership and customer service skills at Enterprise Mobility to foster strong relationships, driving sales targets and team development. My background includes transforming challenges into opportunities, achieving consistent sales growth, and mentoring teams towards excellence.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Enterprise Mobility
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with various accounts, fostering a positive work environment.
- Generated repeat business through exceptional customer service while addressing and resolving complaints promptly.
- Mentored trainees in their professional development by offering guidance/support in their assigned roles.
- Achieved sales targets consistently by driving daily sales activities and ensuring a competitive culture.
Management Trainee
Enterprise Mobility
05.2022 - 03.2023
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Manegment Trainee Intern
Enterprise Mobility
01.2022 - 05.2022
- Learned new materials, processes, and programs quickly.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Waitress
Frenchtown Cafe
05.2020 - 01.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
BBA - Business Management
West Chester University of Pennsylvania
West Chester, PASkills
- Customer Service
- Sales Strategies
- Staff Training and Development
- Workload Management
Timeline
Assistant Manager
Enterprise Mobility
03.2023 - Current
Management Trainee
Enterprise Mobility
05.2022 - 03.2023
Manegment Trainee Intern
Enterprise Mobility
01.2022 - 05.2022
Waitress
Frenchtown Cafe
05.2020 - 01.2022
BBA - Business Management
West Chester University of Pennsylvania