Rachel Otero
Rincon,GA
Summary
Client services professional with experience in direct customer engagement and product knowledge. Proven track record of delivering tailored insurance solutions while maintaining high ethical standards and customer trust. Skilled in prioritizing tasks and thriving in fast-paced environments, contributing to team success and achieving business objectives. Recognized for exceptional communication skills and consistently positive customer feedback.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Latinmex Insurance
Savannah, GA
09.2022 - 09.2024
- Successfully achieved 90% of sales quota for two consecutive years at Latimnex Insurance
- Developed and maintained strong customer relationships resulting in a 60% increase in repeat business
- Conducted market research to identify new leads and opportunities, enhancing the sales pipeline
Education
Bachelor Degree - Foreign Languages Education
Cuba
Cuba11.2020
Skills
- Sales strategy
- Relationship building
- Microsoft office expertise
- Product promotion
- Customer relationship management
- Negotiation strategies
Languages
- English; Advanced
- Spanish; Native/Bilingual
Certification
- Property & Casualty License (Georgia)
- Notary Public in Effingham County
Timeline
Customer Service Representative
Latinmex Insurance
09.2022 - 09.2024
Bachelor Degree - Foreign Languages Education
Cuba
Similar Profiles
Marializ VelasquezMarializ Velasquez
Insurance Agent at Latinmex InsuranceInsurance Agent at Latinmex Insurance
Seneca ZunigaSeneca Zuniga
Agency Owner at Zuniga Insurance Agency: Allstate InsuranceAgency Owner at Zuniga Insurance Agency: Allstate Insurance
Lisa Mack ThornburgLisa Mack Thornburg
Account Manager at Commercial Risk Insurance / Thornburg Insurance ServicesAccount Manager at Commercial Risk Insurance / Thornburg Insurance Services
Anthony MillsAnthony Mills
Assembly Worker at Georgia TransformerAssembly Worker at Georgia Transformer
Megan NewtonMegan Newton
Substitute School Nurse at Effingham County School DistrictSubstitute School Nurse at Effingham County School District