Rachel Payne
Aylett,VA
Summary
Dynamic and outgoing administrative/project assistant with experience in the construction and commercial services industries. Flexible and focused team player with expertise in customer relationship management, time management, and recruitment administration. Excellent communicator with high attention to detail and focused on client satisfaction. Adept in establishing and maintaining interpersonal and business relationships, data documenting, and reporting.
Overview
11
11
years of professional experience
Work History
Office Assistant IV
Henrico County Public Utilities
Henrico, VA
10.2023 - Current
- Provide administrative support for the entire Construction Division including work processing, and filing for all Private Development, CIP Projects, and Annual Contracts.
- Responsible for ordering office supplies and entering payments for the Construction Division and Cobbs Creek operating expenses.
- Maintains filing systems, improving document retrieval efficiency by streamlining organization.
- Assists in reports
HR Project Assistant
Temperature Control Mechanical Services
Ashland, VA
01.2022 - 07.2022
- Supported Human Resources Director and leadership team through various administrative tasks and special projects including set up, maintenance, and electronic filing systems for records, correspondence, and other materials.
- Work collaboratively with all team members to maximize productivity. Organize and monitor schedules to ensure deadlines are met.
- Responsible for confidential information and records for an employee base of 48 – 50 including senior staff.
- Reviewed resumes to submit for consideration based on organizational needs and requirements. Participated in interviews with Human Resources Direct.
- Managed recurring HR processes such as background checks, drug screening, and coordination of uniform requests.
- Primary to answer multi-line phone system and direct customer inquiries.
Human Resources Specialist
Securitas Security Services USA
Richmond, VA
09.2018 - 01.2022
- Planned and hosted recruitment events for candidates while acting as ambassador for the organization to garner interest and attract top talent.
- Assessed and filtered resumes for potential job candidates to identify qualified candidates.
- Supported the recruitment to hire process by interviewing candidates and executing all steps of onboarding to include orientation and benefits administration.
- Answer phones throughout the day, respond to internal and external email correspondence, and assist senior leadership with various levels of administrative assignments.
Kennel Assistant
Wingmont Kennels and Stables
Aylett, VA
08.2015 - 04.2017
- Collected and documented animal profile information such as weight, size, physical condition, and food intake.
- Performed housekeeping requirements such as laundry and various disinfection tasks.
- Bathed animals to remove contaminants and ensure wellbeing.
- Followed all safety procedures and protocol, including maintaining animal identification and checking tags to avoid potential errors in treatment.
- Monitored safety and security of animals to prevent injuries from other animals or environmental hazards.
- Prepared food and formulas to meet individual needs of animals to ensure safe and nutritious meals.
- Performed opening and closing duties, including detailed floor cleaning procedures.
- Administered medications to animals with meals and/or treats.
Education
Associate of Science - Psychology and Social Services
Rappahannock Community College
Saluda, VA05.2018
High School Diploma - undefined
King William High School
King William, VA06.2016
Skills
- Research & Data Entry
- PC & MS Office Proficient
- Documenting & Reporting
- Database Management
- Internal & External Customer Service
- Confidential Data Management
- Recruiting
- Reliable & Ready to Take on Any Challenge
Timeline
Office Assistant IV
Henrico County Public Utilities
10.2023 - Current
HR Project Assistant
Temperature Control Mechanical Services
01.2022 - 07.2022
Human Resources Specialist
Securitas Security Services USA
09.2018 - 01.2022
Kennel Assistant
Wingmont Kennels and Stables
08.2015 - 04.2017
Associate of Science - Psychology and Social Services
Rappahannock Community College
High School Diploma - undefined
King William High School