Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Phillips

Fairfield,OH

Summary

Seasoned professional with 17 years of patient care experience seeking an STNA role. Demonstrated success in enhancing patient well-being through attentive care and effective communication. Proven ability to manage patient needs and collaborate with healthcare professionals. Known for reliability and adaptability in dynamic environments, consistently contributing to team success. Expertise includes patient assistance, monitoring vital signs, and maintaining clean and safe environment. Recognized for strong communication, empathy, and results-driven approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

STNA

Griswold Home Care
09.2008 - Current
  • Assist patients by providing them with medication reminders, monitor their health, assist them with activities of daily living, serve meals, transport, and otherwise support the physician.

Home Health Aide

Private Duty
08.2022 - 07.2025
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.

IRS Customer Consult

Internal Revenue Service, IRS
06.2024 - 10.2024
  • Boosted efficiency within the consulate office by optimizing resource allocation based on mission priorities and staff capabilities.
  • Assisted in crisis management situations, providing support to citizens abroad during emergencies or natural disasters.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols in accordance with federal guidelines and international standards.

Customer Service Rep

Charter Communication LLC
02.2022 - 04.2024
  • Explained products and benefits
  • Maintained up-to-date knowledge of customer accounts
  • Scheduled reservations for customers
  • Appointment Setter

Dog Breeder

Kage Free Kennels
11.2021 - 01.2023
  • Bred and raised show-quality American bulldogs

Education

Middletown High School
Middletown Ohio

No Degree - Stna

Green Tree Health Science Academy
Monroe, OH

Skills

  • Problem Solving
  • Communication Skills
  • Time Management
  • Attention to Detail
  • HIPAA compliance
  • End-of-life care
  • Dressing assistance
  • Bathing assistance
  • Feeding assistance

Certification

Certified in First aid and CPR.

Timeline

IRS Customer Consult

Internal Revenue Service, IRS
06.2024 - 10.2024

Home Health Aide

Private Duty
08.2022 - 07.2025

Customer Service Rep

Charter Communication LLC
02.2022 - 04.2024

Dog Breeder

Kage Free Kennels
11.2021 - 01.2023

STNA

Griswold Home Care
09.2008 - Current

Middletown High School

No Degree - Stna

Green Tree Health Science Academy

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Rachel Phillips