Rachel Westberg
West Des Moines,IA
Summary
Detail-oriented business professional with experience supporting operational and financial administration in fast-paced environments. Skilled in coordinating billing processes, maintaining accurate documentation, and improving workflow efficiency through structured systems and strong attention to detail. Recognized for analytical thinking, organization, and process improvement. Currently pursuing a long-term career path in finance with a focus on financial operations, reporting, and data-driven decision support.
Overview
7
7
years of professional experience
Work History
Director of Business Operations
Mid Iowa Occupational Testing
West Des Moines, IA
10.2023 - Current
- Managed administrative and financial operations for a busy occupational testing clinic
- Coordinated billing processes and payment tracking for client services
- Maintained accurate records, documentation, and financial data within internal systems
- Monitored scheduling utilization to maximize operational efficiency and revenue opportunities
- Assisted with report preparation, record reconciliation, and documentation review
- Implemented improved administrative systems to increase workflow efficiency
Ministry Operations Coordinator
Bethany Full Gospel Church
Altoona, IA
02.2019 - 08.2021
- Coordinated logistical operations for community events, ensuring seamless execution and participant satisfaction.
- Managed scheduling and communication between ministry teams to enhance collaboration and efficiency.
- Developed and implemented administrative processes to streamline resource allocation and reduce operational delays.
- Oversaw volunteer training programs, fostering engagement and improving service delivery standards.
Education
High School Diploma -
Heritage Christian Academy
Des Moines, IASkills
- Microsoft 365 and Google Workspace
- Data Analytics
- Data Entry & Recordkeeping Accuracy
- Data Accuracy & Reconciliation Support
Timeline
Director of Business Operations
Mid Iowa Occupational Testing
10.2023 - Current
Ministry Operations Coordinator
Bethany Full Gospel Church
02.2019 - 08.2021
High School Diploma -
Heritage Christian Academy