Rachel Prather
Salem,VA
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Macado's Restaurant
11.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Retail Sales Associate
Plato's Closet
09.2022 - 10.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
Food Service Worker
Sheetz
11.2020 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA08.2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Memory retention
- Professional appearance
- Accurate money handling
- Basic math
Timeline
Restaurant Waiter
Macado's Restaurant
11.2022 - Current
Retail Sales Associate
Plato's Closet
09.2022 - 10.2022
Food Service Worker
Sheetz
11.2020 - 09.2022
High School Diploma -
Franklin County High School
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