Overview
Work History
Education
Skills
Timeline
Generic

Rachel Ramirez

Sacramento,CA

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
05.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Delivery Driver/ Shop and Deliver

DoorDash
08.2021 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Managed customer inquiries and complaints in polite and professional manner.

Customer Service Cashier

Checkmart
04.2016 - 06.2018
  • Processed Personal Loans, Cashed Payroll and Personal Checks.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Human Development And Family Studies

Cosumnes River College
Sacramento, CA

Skills

  • Customer Service
  • Payment Processing
  • Cash Handling
  • Drawer balancing
  • Liquor regulations and compliance
  • Order Packaging
  • Loss Prevention
  • Problem solving

Timeline

Cashier

Walmart
05.2023 - Current

Delivery Driver/ Shop and Deliver

DoorDash
08.2021 - Current

Customer Service Cashier

Checkmart
04.2016 - 06.2018

Human Development And Family Studies

Cosumnes River College

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Rachel Ramirez