Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Timeline
CustomerServiceRepresentative
Rachel Ramsey

Rachel Ramsey

Strategic Partner Development Manager
Sandy,UT

Summary

Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Strategic Partner Development Manager - Majors

Extreme Networks
02.2021 - 04.2024
  • Strategize, enable and support partners that sell into NFL, MLB, NHL, Nascar, Wynn Las Vegas, Caesars, Fountainbleu, and across 3000+ Kroger stores.
  • Implemented joint marketing initiatives to increase brand visibility and drive sales for both parties.
  • Developed long-term relationships with key partners for sustainable revenue growth and market expansion.
  • Assisted in the development of annual partnership plans, outlining objectives, tactics, and performance indicators for successful collaborations.

Manager, Channel Sales

Extreme Networks
04.2019 - 02.2021
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.


Virtual Partner Account Manager and Team Lead

Cisco
03.2015 - 04.2019
  • Strategic C-level sessions to identify growth potential and go-to-market plan
  • Educate and build competence to develop investment and satisfaction with assigned partner community
  • Conducted quarterly business reviews with partners, assessing performance and aligning on future strategies.
  • Identified areas for process improvement streamlining communications pathways between internal teams external collaborators enhancing overall productivity levels.


Director, Client Services (Cisco, Nexus IS and Acronis)

MarketStar
10.2013 - 02.2015
  • Cisco, Nexus IS, and Acronis Clients simultaneously - Formed strategic partnerships and connected with clients to drive business development
  • Worked closely with organizational leadership to guide operational strategy.
  • Managed daily operations while overseeing multiple locations (US and Canada) to foster increased productivity.

Sales Manager (Cisco)

MarketStar
01.2009 - 10.2013
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Led a successful sales team by coaching and counseling sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Virtual Sales Account Manager (Cisco), Team Lead and Master VSAM

MarketStar
09.2006 - 01.2009
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated with cross-functional teams to develop tailored solutions for complex client needs.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Education

Management Certificate -

University of Utah
Salt Lake City, UT
05.1999

Skills

  • Teamwork and Collaboration
  • Stakeholder Management
  • Revenue Generation and Forecasting
  • Customer Service Management
  • Problem-solving abilities
  • Organizational Skills
  • Task Prioritization
  • Continuous Improvement

Accomplishments

  • Extreme Networks, 2023 President Club Winner
  • CRN article 2020, "100 People You Don't Know But Should"

Additional Information

I do have work experience prior to 2006 that I am happy to discuss - focuses are in IT, Insurance customer service, Collegiate PR, Fundraising and event planning.

Timeline

Strategic Partner Development Manager - Majors

Extreme Networks
02.2021 - 04.2024

Manager, Channel Sales

Extreme Networks
04.2019 - 02.2021

Virtual Partner Account Manager and Team Lead

Cisco
03.2015 - 04.2019

Director, Client Services (Cisco, Nexus IS and Acronis)

MarketStar
10.2013 - 02.2015

Sales Manager (Cisco)

MarketStar
01.2009 - 10.2013

Virtual Sales Account Manager (Cisco), Team Lead and Master VSAM

MarketStar
09.2006 - 01.2009

Management Certificate -

University of Utah
Rachel RamseyStrategic Partner Development Manager